Clinton J
Chennai
Summary
To work in a challenging and rewarding environment and to constantly learn, update and apply my skill set for the development of the organization.
Overview
5
5
years of professional experience
Work History
System Administrator
Wipro Technologies
Chennai
05.2023 - Current
- Resolved complex technical problems within established service level agreements.
- Installed, tested and evaluated new systems, applications and patches.
- Troubleshot application errors and provided technical support to end-users.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Created user accounts and managed access rights for users.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
- Managed and maintained servers across multiple platforms, ensuring high availability and performance.
- Configured and managed email servers and protocols, ensuring reliable and secure communications.
- Supported, configured, maintained and upgraded customer networks and in-house servers.
- Installed security software to protect networks.
System Engineer
Anlage InfoTech(India)Pvt .Ltd.
06.2021 - 04.2023
- Managing 2000+ Desktops, 350 Laptops across all the centres
- Responsible for all the hardware and software related activities Assembling of computer, Installation of Operating Systems and other software
- Joining the client systems into Domain
- Configuring & Troubleshooting Mail Clients such as MS Outlook
- Perform basic troubleshooting tasks, engage senior members for all escalations
- Updating and install cross verifying Antivirus & DLP & Bluecoat & SCCM patch
- Installation and Troubleshooting of Windows10, Windows 11
- Internet & LAN configuration and troubleshooting
- Installation, maintenance of other computer peripherals such as Network printers
- Antivirus protection and patch management
- Managing and monitoring Incident and requests through Service -Now
- Troubleshooting and escalating client tools issues Troubleshooting user issues while accessing their production applications such as Citrix Basic Knowledge in , (User account creation, OU creation, AD Group creation, User account deletion, Reset password)
Systems Engineer
IMSI Private Limited
Chennai
12.2019 - 02.2021
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Analyzed customer requirements and translated them into functional specifications.
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
Education
BE, Electronics and Communication Engineering -
Sri Eshwar College of Engineering
Coimbatore05-2016
Higher Secondary -
De Britto Higher Secondary
Devakottai 05-2012
10th Standard -
St Pauls High School
Sarugani05-2010
Skills
- Managing 2000 Desktops, 350 Laptops across all the centres
- Responsible for all the hardware and software related activities Assembling of computer, Installation of Operating Systems and other software
- Joining the client systems into Domain
- Configuring & Troubleshooting Mail Clients such as MS Outlook
- Perform basic troubleshooting tasks, engage senior members for all escalations
- Updating and install cross verifying Antivirus & DLP & Bluecoat & SCCM patch
- Installation and Troubleshooting of Windows10, Windows 11
- Internet & LAN configuration and troubleshooting
- Installation, maintenance of other computer peripherals such as Network printers
- Antivirus protection and patch management
- Managing and monitoring Incident and requests through Service-Now
- Troubleshooting and escalating client tools issues
- Troubleshooting user issues while accessing their production applications such as Citrix
- Basic Knowledge in , (User account creation, OU creation, AD Group creation, User account deletion, Reset password)
- Antivirus (Wipro) End Point protection (HCL)
- Ticketing Tools Tool (Wipro) & Tool (HCL)
Personal Information
Date of Birth: 01/22/94
Disclaimer
I hereby declare that the above mentioned information is true to the best of knowledge and belief
Timeline
System Administrator
Wipro Technologies
05.2023 - Current
System Engineer
Anlage InfoTech(India)Pvt .Ltd.
06.2021 - 04.2023
Systems Engineer
IMSI Private Limited
12.2019 - 02.2021
BE, Electronics and Communication Engineering -
Sri Eshwar College of Engineering
Higher Secondary -
De Britto Higher Secondary
10th Standard -
St Pauls High School
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