Clive Fernandes
Mumbai
Summary
To obtain a bartending position where I can bring my hospitality skills, efficiency, attention to detail, and cocktail knowledge to the bar area. I am confident my qualifications will help the company achieve its objectives. Increased overall customer loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Bartender
Sun & sand
Mumbai
07.2024 - Current
- As an assistant bartender, I am setting up the bar, taking orders, serving the guests, billing, managing inventory, taking food orders, maintaining guest feedback, and solving guest queries.
Assistant Bartender
Impresario Entertainment & Hospitality Private Limited
Mumbai
11.2022 - 06.2024
- Wroked as an employee as an Assistant Bartender with Impresario Entertainment & Hospitality Private Limited.
- Greeted customers upon arrival and Answered guests' queries regarding services provided by the hotel and local attractions
- Processed payments through cash or credit cards and issued receipts for all transactions
- Provided daily reports on occupancy status and guest feedback to the management team
- Ensured compliance with hotel policies and procedures related to front desk operations
- Maintained inventory levels, ordered supplies, and reduced waste by implementing a bar waste tracking system.
- Collaborated with chefs to create seasonal cocktail and food pairings
- Offered helpful drink recommendations to guests
- Showed high efficiency serving multiple customers at a time
- Trained new hires to properly make drinks, and keep the bar area clean and orderly.
- Setting the grind size of the coffee beans as per their crema and know the latte art and other coffee
- Rostering of team members as per shift adherence
- Helping my subordinates and seniors whenever needed extended help
- Maintains FLR3 license as per daily basis
- Tracking of Liquor and beverages sales on daily basis
Steward
Oberoi flight service
01.2022 - 07.2022
- 6 months training as a Steward
- Serving of food to the guests
- Setup of side sections, table setups and clearance of table
- Assisting the guests towards their table as per reservation
- Solving guest queries in regards for their flights and guiding towards their departure
Education
BSC. - Hospitality Studies
Kohinoor College of Hotel & Tourism Management Studies
Dadar, India03.2022
Higher Secondary Certificate Examination - Grade 12 - Commerce
B.V.M. Hindi Night High School
Worli, India02.2018
Secondary School Certificate Examination - Grade 10
St Mary's High School & Junior College
Mumbai, India03.2017
Skills
- Time Management
- Excellent interpersonal skills
- Ability to assume responsibility with great enthusiasm
- Ability and Flexibility to work in new team environment
- Customer feedback analysis
- Multitasking
Certification
- Certificate of Completion - DIAGEO BAR ACADEMY, 2023
- Certified Pourer Certificate (Heineken Draught), 2023
Hobbies and Interests
- Playing Football
- Cycling
Languages
- English, Proficient
- Hindi, Proficient
- Marathi, Proficient
Personal Information
- Passport Number: U4659851
- Passport Date Of Issue: 11/03/20
- Passport Place Of Issue: Mumbai
- Passport Expiry Date: 10/03/30
- Date of Birth: 12/18/01
- Nationality: Indian
- Marital Status: Single
Timeline
Assistant Bartender
Sun & sand
07.2024 - Current
Assistant Bartender
Impresario Entertainment & Hospitality Private Limited
11.2022 - 06.2024
Steward
Oberoi flight service
01.2022 - 07.2022
BSC. - Hospitality Studies
Kohinoor College of Hotel & Tourism Management Studies
Higher Secondary Certificate Examination - Grade 12 - Commerce
B.V.M. Hindi Night High School
Secondary School Certificate Examination - Grade 10
St Mary's High School & Junior College
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