IT professional with strong track record in technical support and system administration. Known for reliable problem-solving and effective issue resolution within dynamic team environments. Committed to leveraging technical skills and collaborative efforts to drive operational success and efficiency.
Work History
Insurance Agent
1 Year 6 Months
Delay Insurance Services & Associates | 02.2025 - Current
Developed customized insurance solutions to meet clients' specific needs and preferences.
Analyzed client financial information to identify optimal coverage options and risk management strategies.
Firefighter
6 Years
Mooreland Volunteer Fire Department | 08.2020 - Current
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Collaborated with community organizations to educate the public on fire prevention and safety measures.
IT Technician
3 Months
Summit Computer Systems | 03.2026 - 06.2026
Diagnosed and resolved hardware and software issues to ensure optimal system performance.