Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vikas Pathak

Vikas Pathak

Master CCP
Ghaziabad

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

MASTER CCP

American Express
Gurugram
06.2022 - Current
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Provided professional services and support in a dynamic work environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked on Tools such as GRIFFIN ,GDM,ICARE,CLIC,GSP,ISP etc

Sales Manager

WhiteHat Jr
Mumbai
09.2020 - 06.2022
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Established and cultivated solid business relationships with new or existing customers.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Worked on tools like Salesforce,zoho etc

Assistant Sales Manager

Kalkine Pvt Ltd
Noida
01.2020 - 09.2020
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Demonstrated exemplary customer service by engaging clients on sales floor.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted sales team with completing customer transactions and managing issues.

Sales Associate

Trivolia
Delhi
04.2018 - 01.2020
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.

KYC Officer

I Enegizer
Noida
12.2016 - 04.2018
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
  • Maintained up-to-date knowledge of current and emerging compliance regulations.

Education

B.COM - Finance

Delhi University
Dr. BHIM RAO AMBEDKAR COLLEGE
06.2012 - 07.2015

M.COM - Finance

IGNOU
Delhi
01.2016 - 01.2018

Skills

Advance excel

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Certification

Fundamental of AML from Alison

Timeline

Fundamental of AML from Alison

01-2024

OFAC sanction from alison

12-2023

Excel with statisticss from Linkdin learning

10-2023

MASTER CCP

American Express
06.2022 - Current

Sales Manager

WhiteHat Jr
09.2020 - 06.2022

Assistant Sales Manager

Kalkine Pvt Ltd
01.2020 - 09.2020

Sales Associate

Trivolia
04.2018 - 01.2020

KYC Officer

I Enegizer
12.2016 - 04.2018

M.COM - Finance

IGNOU
01.2016 - 01.2018

B.COM - Finance

Delhi University
06.2012 - 07.2015

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Vikas PathakMaster CCP