Bodybuilding
Udit Goel
Presales Solution Architect
Noida
Summary
- With a decade of experience in the IT industry, I am a skilled professional specializing in Microsoft Azure solutions and cloud technology. My expertise lies in crafting innovative solutions that align with business objectives.
- My skills encompass understanding complex business requirements, proposal creation, solution designing and effective elevator pitches. I excel in responding to RFIs and RFPs, creating Bill of Materials, and conducting thorough market research. My experience involves close collaboration with cross-functional teams, including Sales and Delivery/Operations, to develop comprehensive solutions tailored to clients' needs.
- I am well-versed in Cloud RFx Solutioning and presales, with in-depth knowledge spanning Cloud Architecture, Cloud Engineering, DevOps, Automation, Networking, Cloud Landing Zone, and Cloud migration.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Solution Area Specialist (Microsoft APAC)
Denave India
Noida
06.2021 - 08.2023
- Proficiently assess business requirements and adeptly craft comprehensive documents, including proposals, Statements of Work (SOW), solution documents and elevator pitches,
- Calculate transition and transformation efforts and meticulously create detailed Bill of Materials
- Diligently grasp the client’s business intricacies, their Go-To-Market strategy, industry segment, and specific requirements.
- Showcase a commitment to innovation by identifying cutting-edge services through exhaustive research in emerging offerings across diverse industry verticals and geographic regions.
- Exhibit exceptional stakeholder management skills, adeptly handling up to 6-7 stakeholders simultaneously, including vertical/practice heads and Business Development professionals.
- Engage in direct, high-level interaction with customer, delivery Managers and senior management and skillfully crafting tailored presentations for client reviews.
- Contribute to client engagement by delivering online demonstrations of Azure and M365
- Conducting Infrastructure Migration and Cybersecurity Assessment in customers environment, culminating in the delivery of comprehensive final report presentations to key stakeholders and astute clients. These presentations play a pivotal role in guiding the migration process and enhancing the overall security posture of their IT infrastructure.
Senior Pre-Sales Consultant (Microsoft EMEA)
Espire Infolabs
Gurgaon
08.2020 - 06.2021
- Thoroughly comprehend business requirements and architect solutions within the realm of IT infrastructure, including cost estimation and bidding processes.
- Conduct online demonstrations for Azure and M365 to clients and meticulously prepare Bill of Materials.
- Collaborate closely with the sales team to boost revenue, contributing by qualifying accounts, responding to RFP/RFIs, and delivering solution-centric product presentations.
- Exhibit proficiency in Azure Cloud-based products such as Infrastructure as a Service (IAAS), Platform as a Service (PAAS), and Software as a Service (SAAS).
- Cultivate deep relationships with key client IT decision-makers, fostering long-term commitment to cloud adoption and transforming them into advocates for cloud solutions.
- Lead the development of tailored solutions in close partnership with Business Development (Sales) and Delivery/Operations teams.
- Demonstrate adeptness in crafting and managing sales collateral, encompassing an array of materials, including but not limited to case studies, Concept Notes, and persuasive elevator pitches.
- Provide comprehensive training to the Inside Sales team and deftly resolve intricate technical queries, enhancing overall client support and satisfaction.
Cloud Specialist (Microsoft India)
Majorel India
Gurgaon
10.2018 - 01.2020
- Strategically managed the South India market, collaborating closely with the sales team to identify potential sales opportunities. Proficiently assessed individual prospects' IT business management challenges and vision, crafting bespoke solutions to address these challenges.
- Conducted compelling online demonstrations of Azure and M365 to end-users, alongside ISVs and Tier-2 Partners of Microsoft, leveraging the Teams platform.
- Demonstrated expertise by aiding the sales team in the conceptualization and design of Microsoft Cloud solutions, specifically Azure and M365, tailored to meet clients' unique needs.
- Produced meticulously detailed Bills of Material for an array of cloud-based products and services, ensuring clarity and accuracy in proposals.
- Drove the strategic initiative of transitioning the existing customer base to Microsoft Cloud Infrastructure, presenting cost-effective cloud solutions that aligned with client requirements.
- Managed channel partners and skillfully built a robust sales pipeline.
- Collaborated seamlessly with review teams from renowned organizations such as KPMG and PwC, ensuring compliance and quality in proposals and solutions.
Shift Lead (Microsoft US)
HCL Technologies IOMC
Noida
11.2015 - 08.2017
- Spearheaded the US Market, taking on the responsibility of generating substantial revenue through the strategic proposal of solutions encompassing critical software suites such as Windows OS, MS Office, Skype for Business, and SharePoint. Targeted these offerings toward enterprise-level customers, addressing their intricate IT needs
- Diligently monitored and assessed the performance of the sales team, with a determined focus on not only meeting but surpassing ambitious sales targets.
- Conducted impactful online demonstrations, effectively showcasing the diverse spectrum of Microsoft product offerings to both prospective and established clients.
- Acted as a mentor and knowledge-sharing conduit within the team, actively contributing to a culture of excellence and facilitating the achievement of collective objectives.
- Demonstrated adept negotiation skills, meticulously navigating the terms of agreements and effectively closing high-value sales deals.
- Maintained and fostered client relationships, employing a multi-pronged approach that included in-person interactions as well as communication via telephone calls and emails, ensuring unparalleled client satisfaction and retention.
- Trained and mentored new employees to maximize team performance.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Advanced Resolution Expert
Dell International Services
Gurgaon
11.2012 - 11.2015
- Effectively marketed Dell systems, hardware/software warranty services, Antivirus software programs, MS Office packages, and Windows OS licenses to discerning US customers via telephone communication.
- Demonstrated exceptional technical support prowess by remotely taking control of customer systems and adeptly performing necessary troubleshooting steps. This resulted in real-time issue resolution, including addressing concerns such as system slowness and OS installation challenges.
- Conducted informative online meetings to showcase the functionality of both software and hardware products. Provided expert technical advice to customers regarding installation, usage, and network configuration.
- Proficiently utilized the ServiceNow tool to report and appropriately route incidents to the relevant teams, ensuring swift and effective problem resolution.
- Achieved a rapid promotion to the role of Advanced Resolution Expert within just 1 year and 8 months of joining, exemplifying exceptional expertise and dedication.
- Assumed the pivotal responsibility of coaching and mentoring fellow representatives, guiding them to reach and sustain an exemplary level of proficiency.
- Actively contributed to both the sales and technical aspects of the team, offering valuable insights on acquiring inquiries and enhancing performance.
- Took the initiative to manage and streamline templates for case reviews and documentation, resulting in greater efficiency and consistency in processes.
- Conducted informative online demonstrations to SMBs and SMCs, focusing on Microsoft Office and other software products, facilitating their informed decision-making and product adoption.
Technical Support Specialist
HCL Technologies Business Services
Noida
09.2011 - 11.2012
- Provided dedicated support to the UK market, offering expert assistance related to PSTN, Broadband, Email, and Set-top box (Vision) issues for British Telecom's esteemed prime customers.
- Assumed the critical responsibility of selling new network connections, broadband plans, and coordinating engineer site visits in the event of network faults, ensuring swift issue resolution and customer satisfaction.
- Actively contributed to both the sales and technical aspects of the team, offering guidance to colleagues on effective strategies to acquire inquiries and excel in their roles.
- Demonstrated proactive customer engagement by fostering communication and networking with existing clients. Effectively promoted products and encouraged upgrades of software solutions, resulting in enhanced customer value.
- Successfully marketed and sold McAfee and other antivirus software package licenses for multiple systems, catering to a diverse clientele.
Education
Bachelor of Science - Information Technology
Vidya College of Engineering
Meerut 08.2007 - 08.2011
Skills
Cloud Platform Knowledge
Accomplishments
- Certifications : Microsoft Certified Azure Solutions Architect Expert AZ-303 & AZ-304 Certified, Microsoft Certified Azure Administrator AZ-104 Certified, Microsoft Certified Azure Specialist AZ-900 Certified
- Recipient of Q3 Top Performer Award (APAC Market) in 2022
- Daily routine that includes physical exercise, bodybuilding, meditation, and spiritual activities which contribute significantly to overall health and well-being.
- Competed at the regional level in the 2005 Badminton Championship, showcasing dedication and excellence in sports.
- Actively participate in orphanage societies in my hometown, providing clothing and fulfilling the needs of underprivileged children.
- Engage in community service through active participation in blood donation camps, contributing to the welfare of society.
Certification
Microsoft Certified: Azure Solutions Architect Expert
Interests
Reading books
Learning new Technologies
Training and educating others
Timeline
Microsoft Certified: Azure Solutions Architect Expert
02-2022
Solution Area Specialist (Microsoft APAC)
Denave India
06.2021 - 08.2023
Microsoft Azure Fundamentals Certification
06-2021
Senior Pre-Sales Consultant (Microsoft EMEA)
Espire Infolabs
08.2020 - 06.2021
Cloud Specialist (Microsoft India)
Majorel India
10.2018 - 01.2020
Shift Lead (Microsoft US)
HCL Technologies IOMC
11.2015 - 08.2017
ITIL Foundation
08-2013
Advanced Resolution Expert
Dell International Services
11.2012 - 11.2015
Technical Support Specialist
HCL Technologies Business Services
09.2011 - 11.2012
Bachelor of Science - Information Technology
Vidya College of Engineering
08.2007 - 08.2011
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