CRISAL SALDANHA

• Increase Western regions Corporate clientele's sales revenue by developing and implementing effective sales strategies.
• Coordinating with clients to plan and track shipments
• Developing and maintaining relationships with various carriers, agents and vendors
• Negotiating contracts, transportation costs, and handling charges with carriers and agents
• Resolving any issues or delays that arise during the shipping process
• Preparing and managing budgets and ensuring cost-effectiveness in all operations
• Ensuring customer satisfaction by addressing customer concerns and resolving complaints
• Planning and implementing staff training for skill development and process understanding

• Work directly with Sales Team and Leaders to identify opportunities in OCEAN & AIR (IMPORT/EXPORT) and drive sales revenue for NTC Logistics Forwarding department.
• Travel as needed for customer/carrier meetings and industry conventions
• Responsible for Western region sales and collection
• Assist in establishing and developing carrier and overseas agent relationships to grow NTC's Freight Forwarding services
• Responsible for communicating updates, progress, and issues to executive leadership
• Assist AMs with strategies to ensure sales targets are met and that a high level of customer service is delivered to the sales floor
• Monitor sales reports, take appropriate action, and communicate trends and market conditions to All India Sales Head
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Resolve escalated accounting/claims issues when needed.

• Key responsibilities of handling import containers and set objective to get the import laden containers coming at the JNPT/GTI/NSICT terminals to move to individually assigned account of yard for storage which can save cost and time for the company
• Identify the customers within the assigned territory for Sea/Ocean imports and exports.
• Maintaining good relationship with existing clients on a regular basis to ensure the existing business retention and increase KPI such as client base and gross margin
• Successfully Target Prospect Customers at any given point of time and to monitor the consumer behavior carefully
• Defining a pipeline of the Target accounts and conducting monthly review
• Responsible for recovering outstanding payments on a weekly basis
• Ensuring invoices are raised correctly and submit to the customers with defined timelines

· Ensured streamlined processes both internal and external

· Managed ad reports with good understanding of systems and processes Skillfully draw operating performance trackers to drive budgetary and operating efficiencies

· Effective management of bookings, exposure bookings, Aston-bands, sponsorships, checking of logs, safeguarding revenue targets for schedules, facing inventory issues - in the same month.

· Periodically follow-up for materials, schedules, revised schedules, sponsorship checklist and resolving issues within service level agreements

· Maintained updated records of consumption, providing information on program changes, managing inventory with Traffic and agencies - managing sponsorships and deadlines.