CVS RAMA TEJA

Tech Lead

Cognizant Technology Solutions

01.2020 - Current

Responsible for Delivery of High Quality and Defect less Packages.
Repackaged applications using Flexera AdminStudio/InstallShield and including validation, application isolation, debugging, and user testing.
Created Packages with Silent Switches/App-v as per the requirement.
Responsible for Training ELT's on standards and understanding of the Packaging, Scripting and Project Standards.
Supported different projects whenever required.
Responsible for doing Quality Analysis testing for the packages and verify that the package meets the requirements and the project standards.
Wrote VBScript/Batch/PowerShell scripts to further customize the application install before and after installation.
Responsible for troubleshooting Applications when normal install does not work.
Responsible for creating reinstall scripts for already packaged applications on client request.
Always extended my shift whenever required to support the Projects.
Responsible for creating documents along with the packages for clear understanding to the Deployment and testing teams.
Mentored juniors while fostering a culture of continuous learning and skill improvement.
Built strong relationships with stakeholders, ensuring clear communication channels for project updates and monthly reports.
Acted as a POC for multiple projects while handling required tasks for the different projects.
Taken care of the SCCM deployments and deployment testing in projects.
Connected with the clients and project leads to understand the requirement and ensured smoother and faster package deliveries without defects.
Taken care of troubleshooting of the packages and played a major role in resolving the issues.
Developed documentation to facilitate knowledge sharing among team members and support for future references.
Negotiated with stakeholders to define project scopes and timelines, ensuring alignment with business goals.