Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Community Service
Test Scores
Timeline
Generic
Nikhil Prabhu

Nikhil Prabhu

Pune

Summary

  • 8+ years experience in business and system analysis
  • Strong domain knowledge in Payments/Funds Transfer
  • Hands-on experience in SWIFT, Clearings, RTGS
  • Experience working on banking/payment applications
  • Familiarity with payment message formats MT/MX, ISO20022
  • SQL, Visio, JIRA, Confluence for documentation and analysis
  • Agile/Scrum knowledge

Overview

2025
2025
years of professional experience

Work History

Lead, Engineering

GLOBALLOGIC (Digital Engineering)
PUNE
01.2021 - 01.2025
  • Led a team of 10 Analysts/Sr. Analysts Technical Support, driving process improvements and strategic initiatives resulting in enhanced client satisfaction
  • Developed and implemented comprehensive client onboarding programs, improving adoption rates by 40%
  • Managed end-to-end client relationships, serving as a trusted advisor for service delivery initiatives
  • Utilized CRM tools to track and optimize client engagement metrics

Product Evangelist

ANALYTICSI (UK Social Analytics Startup)
BANGALORE
01.2017 - 01.2021
  • Orchestrated SaaS product design, testing, and production support for UK Social care start-up
  • Led go-to-market strategy for SaaS advertising products, including competitive analysis and positioning
  • Developed comprehensive business cases and ROI models for client advertising initiatives
  • Managed relationships with key stakeholders across marketing, sales, and product teams
  • Created and maintained product documentation and training materials for client-facing teams

Business Analyst

DIRECTV (now AT&T, Media & Communications)
LOS ANGELES
01.2012 - 01.2017
  • Set top box interactive application products. Broadcast support. Weekly ad unit building & delivery, generating ~$50k every week in revenue
  • Managed advertising product portfolio generating ~$50k weekly revenue
  • Maintained client SLAs and vendor relationships while ensuring timely ad unit delivery
  • Created business requirement documents and managed post-production support
  • Collaborated with business process owners to optimize advertising workflows

Client Project Manager

DELOITTE (Big 5, Consulting, Audit & Assurance, RA, Tax)
HYDERABAD
  • Managed portfolio of enterprise clients with focus on technology adoption and service delivery
  • Developed and executed strategic account plans resulting in 30% increase in client retention
  • Created and delivered client training programs for new product features and best practices
  • Collaborated with cross-functional teams to drive product adoption and client satisfaction
  • Built and maintained relationships with C-level executives, providing strategic consulting on digital initiatives

Education

master of science - materials science & engineering

UNIVERSITY OF DELAWARE
NEWARK, DE

Skills

  • Client relationship management
  • Strategic account planning
  • Product onboarding programs
  • SaaS product design
  • Cross-functional collaboration
  • Data analysis techniques

Hobbies and Interests

camping in national parks without amenities, spelunking, reading, running, ruminating philosophy

Community Service

ConnectFor, volunteer with non-profit ConnectFor, part of numerous city street clean-up campaigns. regular plogger

Test Scores

  • GRE (Graduate Record Examination) - 2120/2400
  • Quantitative– 800/800, analytical – 680/800, verbal – 640/800
  • TOEFL (Test of English as a Foreign Language) - 647/677
  • TWE (Test of Written English) - 6.0/6.0

Timeline

Lead, Engineering

GLOBALLOGIC (Digital Engineering)
01.2021 - 01.2025

Product Evangelist

ANALYTICSI (UK Social Analytics Startup)
01.2017 - 01.2021

Business Analyst

DIRECTV (now AT&T, Media & Communications)
01.2012 - 01.2017

Client Project Manager

DELOITTE (Big 5, Consulting, Audit & Assurance, RA, Tax)

master of science - materials science & engineering

UNIVERSITY OF DELAWARE

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