Summary
Overview
Work History
Education
Timeline
Generic

Cyrus Madan

Hotelier
Gurugram,Haryana

Summary

I was till recently, Senior Vice-President for Business Development (SVP_BD) with Lemon Tree Hotels Limited. In a career spanning 25+ years so far, I have been in Hotels for almost all of it barring a short stint with Ge (in their BPO arm GENPACT as a behavioral trainer).

The bulk of my career so far has been with Lemon Tree Hotels, which I joined as its 8th employee, in 2003 as a Deputy General Manager at the corporate office. Lemon Tree Hotels, was then a start-up and over the years, has become one of India's largest hotel brands and definitely the biggest in the mid market. I had the opportunity to grow with the company and acquired skills in:

1.Hotel Operations

2. Training

3. Creating and Operationalizing mid-market Hotel brands, and working on their cost structures and roll-outs

4. Land acquisitions and hotel acquisitions

5. Feasibility studies and management contracts

In my role as Head of Business Development for Lemon Tree Hotels, in addition to Hotel acquisitions, I was responsible for growing the Asset Light Model for Lemon Tree Hotels, (the managed hotels portfolio called Carnation Hotels, for which I was the Chief Operating Officer). Over a span of 8 years I have individually sourced and contracted 60+ hotel projects across, Lemon Tree Hotels' 2,3, 4 and 5 star brands. The projects, cumulatively, totaled to approximately 4500 keys. This makes me very familiar with management contract negotiations, Owner relationship management, asset management and managed hotel operations. During my tenure as COO for Carnation Hotels, I was able to take the Brands International, with management contracts negotiated and signed for Dubai, Nepal and Bhutan.

In addition to the management contract business, I have also worked on the acquisitions side of the business, for many opportunities which were offered to the company, which included purchase/ lease of land for hotels, acquisition of running hotels. This has enriched my knowledge of hotel "buy-side" P&Ls and feasibilities.

I have pre-opened multiple hotel projects (20+) pan India and one in Dubai. I have a good user knowledge of hotel design and space planning, which helps me work with, Hotel Owners, Architects and space planners, to plan and in some cases find viable acceptable solutions, for all concerned. Having opened multiple hotels, also makes me very aware of the needs of a hotel's pre-opening activity - sequencing and pre-opening budgeting and other activities related to the opening of hotels.

Overview

20
20
years of post-secondary education
25
25
years of professional experience

Work History

Senior Vice President - Business Development

Lemon Tree Hotels Limited
New Delhi , Delhi
05.2003 - 11.2020

Date Lines and Roles:

Sep 2019 – November 2020: Senior Vice President – Business Development,

Aug 2012 – September 2019: Chief Operating Officer (Carnation Hotels Pvt. Ltd. – Management arm of Lemon Tree Hotels) / Vice President – Business Development & Feasibility

2008 – Feb 2012 : Vice President – Operations (Red Fox Hotels)

May 2003 – Feb 2008 : DGM and then General Manager - Operations.

Assistant Manager - Central Learning Services

Ge Capital International Services ( now called GENPACT)
Gurugram, Haryana
09.2001 - 04.2003

This was the behavioral training arm of the BPO.

I was responsible for behavioral training to the new managers. It was an interesting time with a lot of leaming in the training function - including being certified for training - train the trainers.

I also had the opportunity to assist with Six Sigma projects for my colleagues and had started my own project towards the end.

Restaurant Manager - Taj Palace Hotel

Indian Hotels Company Limited ( Taj Group of Hotels)
New Delhi, Delhi
09.1995 - 09.2001

Jan 2001 – Sep 2001: Restaurant Manager - Tea House of the August Moon

Apr 1999 – Jan 2001 : Pre - Opening Manager - Kafe Fontana - the All Day Diner, Taj Palace Hotel

Apr 1997 - May 1999: Assistant Manager - Room Service and Butler service, Taj Palace Hotel

Sep 1995 – Mar 1997: Hotel Management Trainee (HMT program) - Taj Group of Hotels

Education

Bachelor of Hotel Management ( Mangalore Univ.)

Welcomgroup Graduate School of Hotel Admin.
Manipal, Karnataka
07.1992 - 07.1995

FY B. Com Honours

Goenka College of Commerce
Kolkata, India
07.1991 - 07.1992

High School Diploma -

International School of Paris
Paris, France
07.1989 - 06.1991

Till Class 10

Loyola School
Jamshedpur, India
06.1975 - 06.1989

Timeline

Senior Vice President - Business Development

Lemon Tree Hotels Limited
05.2003 - 11.2020

Assistant Manager - Central Learning Services

Ge Capital International Services ( now called GENPACT)
09.2001 - 04.2003

Restaurant Manager - Taj Palace Hotel

Indian Hotels Company Limited ( Taj Group of Hotels)
09.1995 - 09.2001

Bachelor of Hotel Management ( Mangalore Univ.)

Welcomgroup Graduate School of Hotel Admin.
07.1992 - 07.1995

FY B. Com Honours

Goenka College of Commerce
07.1991 - 07.1992

High School Diploma -

International School of Paris
07.1989 - 06.1991

Till Class 10

Loyola School
06.1975 - 06.1989
Cyrus MadanHotelier