D Deepan
Dindigul
Summary
Dynamic Process Associate at Genpact, recognized for expertise in Data Management and Collaborative Teamwork. Spearheaded initiatives that led to significant enhancements in service quality and customer satisfaction, underscoring a strategic blend of analytical skills and team leadership. Aiming to leverage these competencies to drive continued process improvements and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Process Associate
Genpact
Madurai
07.2023 - Current
- Consistently logged transaction data adhering to organizational guidelines.
- Analyzed customer requirements to enhance product offerings.
- Shared suggestions in team discussions for process improvements.
- Cultivated a collaborative environment with team members and leadership.
- Completed data entry assignments to ensure the accuracy of customer records.
- Responded efficiently to service requests, adhering to strict quality standards.
Education
Bachelor of Science - Computer Science
Parvathy's Arts & Science College
Dindigul06-2021
Computer Science
Vidhya Parthi Higher Secondary School
Dindigul06-2018
Skills
- Client Assistance
- Data Interpretation
- Workflow Enhancement
- Data Management
- Client Relationship Management
- Quality Control
- Project Coordination
- Clear Communication
- Effective Time Management
- Collaborative Teamwork
Certification
Microsoft Excel Certification From Great Learning
Quantitative Aptitude From Great Learning
Affiliations
- Communication & Skill Development
- Customer Support Training
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Declartion
I hereby declare the above said information are true ad correct to the best of my knowledge and belief.
Timeline
Process Associate
Genpact
07.2023 - Current
Bachelor of Science - Computer Science
Parvathy's Arts & Science College
Computer Science
Vidhya Parthi Higher Secondary School