D. Venkadesh
Adambakkam,CHENNAI
Summary
To secure a challenging position in a reputable organization where I can expand my learning, knowledge, and skills. Open to taking on any role that allows me to contribute effectively, regardless of my current designation.
Overview
10
10
years of professional experience
Work History
Associate Manager -Operations Support
CMA CGM Global Business Services India.
CHENNAI
05.2017 - Current
- Leading the ERA Automation Project for Equipment Management as Business Product Owner. Successfully completed the UAT for the second sub-initiative of Phase 1 and awaiting go-live for the first sub-initiative.
- Successfully led RPA Project (LVR Automation) for Operations Support from initiation to completion of Phase 2, savings 1.94 FTE optimization and created CLD & completed walkthrough sessions for Phase 3 and progressed to ERA Phase 2 initiatives.
- Reducing workload through numerous SQL solutions and process innovations across the departments & centres in GBS.
- Created workflows in Power Automate to reduce manual errors and improve productivity.
- Received formal appreciation from Lee William (Head Office) and Stukalin Grisha (APL – Government Trade) for executing RFS-08938 – LVR Improvements in UAT and supporting multi-region tracking (Chennai & Mumbai).
- Successfully completed the complicated Nigeria equipment process transition by liaising with HO Logistics.
- Supervised the successful transition of the Lessor Fleet mass update process from Head Office.
- Handled the sensitive HO Passport process (container weight amendments, size & type changes) directly monitored by Head Office and Independently managed stakeholders daily activities and processes during their absence, a responsibility earned through their confidence in my abilities.
- Well-versed in reading CODECO and COARRI files, and successfully improved EDI quality across multiple countries.
- Recognized with Five Half-Yearly Awards and the Champion Crew Award (2023) for outstanding performance.
- Built second-layer backups within the team to ensure process continuity.
- Provided targeted training to improve the performance of low-performing team members, leading to measurable results.
Technical Support Executive
KOCHAR INFOTECH PVT.LTD.
CHENNAI
01.2016 - 02.2017
- Handled escalations related to the product.
- Solving customers queries and requests by set of internally designed web application.
- Performed other tasks as required and involved in mail communication.
Education
Bachelor of Engineering - Computer Science
Anjalai Ammal Mahalingam Engineering College
Kovilvenni, Tanjore01.2015
Skills
- MS OFFICE
- Oracle PLSQL
- Data analysis
- Team leadership
- Project leadership
- Process automation
- Performance optimization
Personal Information
- Father's Name: B. Dhatshinamoorthy
- Date of Birth: 07/16/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Associate Manager -Operations Support
CMA CGM Global Business Services India.
05.2017 - Current
Technical Support Executive
KOCHAR INFOTECH PVT.LTD.
01.2016 - 02.2017
Bachelor of Engineering - Computer Science
Anjalai Ammal Mahalingam Engineering College
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