DEEPAK SINGH RAWAT
Nayagaon
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Operations Support - Senior (HCT)
Western Union (Pune) on (CBRE- Contract)
Pune
01.2021 - Current
- To process the documents of the sub agents at the back end for the APAC (India, Nepal, Sri Lanka, Australia & Philippines) region
- Resolving the rejections pertaining to KYA (Know Your Agent) & KYC
- Daily reports preparation
- Assisting with additional chores as required.
Manager – Backend Operations and MIS
Ebix India
Chandigarh
12.2017 - 10.2020
- Responsible for all backend operations responsibilities for India's north zone
- Perform all kind backend activities related to Franchise enrollment to Software Installation at the time of Franchisee activation
- Maintaining All MIS related to Business and Operations
- Responsible for submission of Regulated data to Reserve Bank of India on Monthly & Quarterly basis
- Taking Care of all Software related query coming from Own Branches and Franchise Network related to Western Union software
- Having Good Hand on the software DBMS (Database Management System)
- Expertise in MS EXCEL & WORD
- Responsible of maintaining the Network Data Base of entire Network
- Spooling all the reports related with new & old locations of the company & agents & provide the true picture of the current status of all the locations to convert all in the fruitful business locations
- Maintain proper Files with related work by following all rules & regulations
- Entertain all TRM (payment) related queries and co-ordinate with western union, subagents and with branches for the same process.
Assistant Manager– Backend Operations and MIS
Paul Merchants Limited
Chandigarh
06.2008 - 12.2017
- To perform all Operational Activities related with client data base
- Co-ordinate with client to solve all their queries
- To maintain files regarding whole data base of the client
- To support Sales Team
- To Prepare Business MIS
- Responsible for submission of data to RBI-Network Addition, Deletion on monthly/quarterly basis.
Executive – Backend Operations and MIS
GE Money (Team lease) Contract
Chandigarh
03.2005 - 05.2008
- Maintain of Date base
- Maintain proper physical record
- Handling Operational Work
- Handling Customer query.
Education
Bachelor of Arts -
H.P. University
01.2009
Skills
- Data Analysis-MIS
- MS Office
- Knowledge of DBMS (Database management system), Salesforce, Power BI
- Record Management
Certification
1 Year Computer Diploma from NICT.
Personal Information
- Date of Birth: 02/16/84
- Marital Status: Married
Timeline
Associate Operations Support - Senior (HCT)
Western Union (Pune) on (CBRE- Contract)
01.2021 - Current
Manager – Backend Operations and MIS
Ebix India
12.2017 - 10.2020
Assistant Manager– Backend Operations and MIS
Paul Merchants Limited
06.2008 - 12.2017
Executive – Backend Operations and MIS
GE Money (Team lease) Contract
03.2005 - 05.2008
Bachelor of Arts -
H.P. University
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