Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Personal Traits
Personal Information
Languages
Timeline
Generic

D Vikramraj

Bangalore

Summary

Dynamic Customer Service Executive with extensive experience at Global Aviation Services Pvt Ltd, excelling in customer account management and cargo operations. Proven ability to resolve complex issues and enhance client satisfaction through exceptional multitasking and load planning skills. Recognized for leadership in team supervision and effective shipment coordination.

Overview

13
13
years of professional experience

Work History

Customer Service Executive

Global Aviation Services Pvt Ltd
12.2024 - Current
  • Company Overview: GHA Lufthansa Cargo
  • Help manage current customer accounts.
  • Provide exceptional customer service to customers.
  • Solve customer problems and help to resolve issues.
  • Provide shipment quotes for customers and set up shipments as required by customers.
  • Excellent multitasking skills within their workspace as well as computer software programs.
  • Be a professional representative of our company that other employees look up to.
  • Load Planning.
  • Handling Perishables and Valuable Goods.
  • Dangerous goods Handling.
  • Accepting HUM and Handling.
  • Handling Team and Supervising.
  • GHA Lufthansa Cargo

CS & Operation Executive

TT Logistics & Cargo Pvt Ltd
Bangalore
05.2022 - 10.2024
  • Company Overview: GSA British Airways
  • GSA British Airways

Executive Cargo Operation

Inter Globle Aviation Limited
Bangalore
03.2019 - 04.2022
  • Company Overview: Indigo Airlines
  • Indigo Airlines

Operation Officer

Express Industry Council of India
Bangalore
08.2016 - 12.2018

Sr. Business Development Executive

Sharavathi BPO Services
Bangalore
09.2014 - 07.2016

PCB Design Engineer

Trident Techlabs PVT Ltd
08.2012 - 03.2014

Technical Apprentice Trainee

Bharat Electronics LTD

Education

Diploma -

Electronics and Communication
01.2011

SSLC -

Secondary School Examination
01.2008

Skills

  • Multitasking capacity
  • Microsoft office expertise
  • Microsoft Office (Excel, Word, PowerPoint)
  • Dangerous goods handling
  • Load planning
  • Shipment management
  • Customer account management
  • Cargo operations
  • Customer relationship management
  • Team leadership
  • Inventory management
  • Shipping coordination
  • Sales follow-up
  • Shipment tracking

Languages

  • English
  • Hindi
  • Kannada
  • Tamil
  • Telugu

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Personal Traits

  • Willingness to work and learn new things
  • Leadership skill and time management
  • Strong Communication Skills
  • Good Listener, Positive, Polite, Cheerful, Patient and Courteous
  • Work under Pressure & Multi Task
  • Highly Motivated Team spirit and individual competency

Personal Information

  • Father's Name: R Devarajan
  • Date of Birth: 11/28/90
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Advanced (C1)
C1
KANNADA
Beginner (A1)
A1

Timeline

Customer Service Executive

Global Aviation Services Pvt Ltd
12.2024 - Current

CS & Operation Executive

TT Logistics & Cargo Pvt Ltd
05.2022 - 10.2024

Executive Cargo Operation

Inter Globle Aviation Limited
03.2019 - 04.2022

Operation Officer

Express Industry Council of India
08.2016 - 12.2018

Sr. Business Development Executive

Sharavathi BPO Services
09.2014 - 07.2016

PCB Design Engineer

Trident Techlabs PVT Ltd
08.2012 - 03.2014

Technical Apprentice Trainee

Bharat Electronics LTD

Diploma -

Electronics and Communication

SSLC -

Secondary School Examination
D Vikramraj