D. Vinodchaubey
Chennai
Summary
Looking for a role to lead by example and utilize immense experience in leading a team towards its objective within the deadlines.
An accomplished Process Lead with 10 years of BPO industry under Banking and Capital Market. This solid experience has enriched me to be a result oriented team player with excellent work ethics.
Overview
7
7
years of professional experience
Work History
Senior Process Associate
TATA Consultancy Services
03.2013 - 01.2019
- Department: Capital Market – Morgan Stanley
- Process: EMIR Testing
- Role Description: Team Handling (Back up for Team lead)
- The Manual Reconciliation team handles various types of breaks which are updated on UK entities of Morgan Stanley
- Need to validate the daily breaks report
- Preparation and hosting the Client Governance calls
- Allocation of work to respective members
- Handling escalation emails / calls and satisfying client’s immediate requirements
- Providing immediate resolution on errors and analyzing the error to create a Corrective Action Plan with Permanent solution
- Preparing and Maintenance of MIS reports, providing basic Training and creating Entitlements for the new joiners
- Validating and Monitoring the reports in both upstream and downstream applications
- Working for Different products in EMEA Regulated
- Preparation and hosting the Bi-weekly Minutes and calls, also hosting calls with CG on daily basis
- Maintained RU tracker, Depth chart, KPI/SLA
- Regular/Monthly twice checking’s on SOP’s updated by the team
- Monitoring the Front office & act as per the regulatory requirements
Senior Process Associate
TATA consultancy Services Ltd.
03.2013 - 01.2019
- Department: Capital Market – Morgan Stanley
- Process: OTC Derivative SWAPs Confirmation Drafting
- Role Description: Trade Confirmation Drafter (Operations)
- Handling mail groups
- Working and Prioritizing on mail queries
- Preparing the workflow and allocating to the team
- Preparing SOD, EOD & other reports and Publishing to the higher management and Stake Holders
- Managing the separate region
- Escalating and highlighting the ground level issues to the higher management
- Drafting paper confirmations for OTC SWAPs trade
- Preparing Counterparty specific templates based on the Clients and legal teams requirement
Technical supporter officer
HCL Technologies Ltd.
08.2011 - 02.2013
- Process: (UK) voice process, for (B.T) British telecom
- Trouble shooting for Broadband related issues
- Setting up wireless connection on Laptops and Desktops
- Connectivity issues with ops Modem, Routers, Hubs and Switches
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK
Education
(A+, N+) - undefined
CITS Institution Centre
01.2016
Bachelor Of Commerce (B.COM) - undefined
J.H.A Agarsen Collage
Madhavaram Chennai01.2011
Skills
- Hardware: System assembling, OS formatting (both Window and Linux)
- Tools: IBM On demand 32, MS Office
- Applications: EQS (Enterprise Query Services), DQS (Data Query Services) Service Now, SPARTA, Aladdin, Bloomberg
- Domain Experience: Capital Market
- Management Experience: People and Escalation Management
Languages(Read, Write and Speak)
English
Hindi
Tamil
Hobbies
To Play Pc games, Hearing Songs
Accomplishments
- Undergone 3 months completed Computer training in NIIT Institute
- Provided ideas for process improvements
Additional Information
Quick learner and grasp easily and smart worker
Strong knowledge on Macros and implemented many ideas to reduce the activities in the process
Trainings attended
- Email Etiquette
- Macro Basics and functions
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Other Roles and Responsibilities
- Migrated OTC Derivative SWAPs drafting process from Morgan Stanley core regions and for UK TR testing process attended the Knowledge transfer through phone
- Team SPOC of Business Continuity Plan
- Trained new joiners on UK TR testing process and OTC Derivative SWAPs process
- Periodic SOP reviewer and if any changes been updated, will get an Client Sign-off explaining the changes made through call
- Checker of RCSA Audit
- Presenter of Internal and External Audit
Process Initiatives
- Created macro which enabled to reduce the manual work in report extraction in Audit Confirms and helped to reducing about 2 FTE during the peak season
- Created process checklist for all the process and ensure to deliver 100% accuracy
- Relocated to Mumbai for three month Due to BCP
Timeline
Senior Process Associate
TATA Consultancy Services
03.2013 - 01.2019
Senior Process Associate
TATA consultancy Services Ltd.
03.2013 - 01.2019
Technical supporter officer
HCL Technologies Ltd.
08.2011 - 02.2013
(A+, N+) - undefined
CITS Institution Centre
Bachelor Of Commerce (B.COM) - undefined
J.H.A Agarsen Collage