Basics in Python
Akil V P
Project Analyst
Chennai
Summary
Experienced Project Analyst with over 5 years of experience in Order Management. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Sales Process Associate III
Hewlett Packard Enterprise
Chennai
06.2018 - Current
- Handled 2 to 3 calls per day to address customer inquiries and concerns.
- Participated in team-building activities to enhance working relationships.
- Led projects and analyzed data to identify opportunities for improvement.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used Microsoft Excel and other software tools such as SAP and SFDC to create documents and other communications.
- Exceeded goals through effective task prioritization and great work ethic.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Sales Ops Associate
Primus Global Private Limited
Chennai
08.2017 - 06.2018
- Increased customer satisfaction by resolving issues.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelor of Engineering - Aeronautical Engineering
Jaya Engineering College
Chennai 06.2012 - 04.2016
Higher Secondary - Computer Science
Velammal Matric Hr. Sec. School
Chennai 06.2010 - 03.2012
High School -
Elite Matric Higher Secondary School
Chennai 06.2009 - 04.2010
Skills
Sales process
Software
Microsoft Excel
VBA and Macro's
Hands-on experience in Supply Chain
Timeline
Sales Process Associate III
Hewlett Packard Enterprise
06.2018 - Current
Sales Ops Associate
Primus Global Private Limited
08.2017 - 06.2018
Bachelor of Engineering - Aeronautical Engineering
Jaya Engineering College
06.2012 - 04.2016
Higher Secondary - Computer Science
Velammal Matric Hr. Sec. School
06.2010 - 03.2012
High School -
Elite Matric Higher Secondary School
06.2009 - 04.2010
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