Rachit Kapoor
Growth Lead At Zomato
Faridabad,HR
Summary
Heading Growth for Dehradun, Agra, Jhansi, Meerut, Moradabad, Karnal & Hisar at Zomato. Goal-oriented manager with distinguished experience in E-Commerce industries and proven leadership abilities. Skilled in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Area Lead
Zomato
UP West, Uttarakhand & Haryana
04.2021 - Current
- Heading Dehradun, Agra, Jhansi, Meerut, Moradabad, Karnal & Hisar for Online Ordering and Dining Out Business.
- Owning and managing the P&L for 7 of the T20 cities in North
- Managing a team of 19 Business Analysts
- Involved in implementing strategies & driving growth
- KPIs - Monetisation, NPS, Zomato Pro, Acquisitions, Hygiene
Area Sales Manager
Zomato
01.2020 - 04.2021
- Owning and leading end to end City business and P&L for 12 cities of West UP for Zomato O2 (Online Ordering) business - Dehradun, Meerut, Moradabad, Rampur, Muzaffarnagar, Muradnagar, Bulandshahr, Modinagar, Hapur, Sikandrabad, Amroha & Sambhal.
- Ensure positive bottom line by reducing controllable costs and increasing revenues (monetisation + growth)
- Planning, strategizing and executing operations to meet targets
- Defining, prioritizing, and executing sustainable solutions for user and merchant growth
Key Account Manager
Zomato
05.2019 - 01.2020
- City Head Online Ordering - Moradabad, Aligarh, Mathura, Vrindavan, Rampur, Amroha & Sambhal.
Area Sales Manager
Cafe Coffee Day
06.2014 - 09.2016
- Months) Leading 12 outlets of Thane District - Team of 110 champions Responsibilities and Achievements:.
- Was responsible for enhancing profitability of operations and review business performance in line with budgetary control.
- Monitored, analyzed, and elevated area sales performance through various initiatives.
- Applied Food and Beverage wastage control measures at Café level hence increasing profit margins.
- Planned and retained manpower maintaining low attrition rate throughout.
- Doubled digit SSSG (Same Store Sale Growth) and was in Top 3 Pan West every month from July’15 to Aug’16.
- Implemented effective control measures to reduce running costs of outlets.
Education
Master of Business Administration - MBA, PGDM - International Business
K J Somaiya Institute of Management
Mumbai 05.2017 - 04.2019
Bachelor of Science (B.Sc - Hotel/Motel Administration/Management
Institute of Hotel Management
01.2011 - 01.2014
Skills
Business Development
Profit Maximisation
Key Account Management
Strategic planning
Websites
Accomplishments
- Honors & Awards , Best Performer in Front Office - ITC Hotels Ltd. Apr 2013
- Start Performer of the Region - Zomato Nov 2019 Got Star Performer of the Region for achieving sustained growth with reduced costs in my cities.
Timeline
Area Lead
Zomato
04.2021 - Current
Area Sales Manager
Zomato
01.2020 - 04.2021
Key Account Manager
Zomato
05.2019 - 01.2020
Master of Business Administration - MBA, PGDM - International Business
K J Somaiya Institute of Management
05.2017 - 04.2019
Area Sales Manager
Cafe Coffee Day
06.2014 - 09.2016
Bachelor of Science (B.Sc - Hotel/Motel Administration/Management
Institute of Hotel Management
01.2011 - 01.2014