Kaushal Mishra
FLIGHT ATTENDANT
Delhi
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude, I aspire to take on greater responsibilities and work in a symbiotic environment where we grow and thrive mutually.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Senior Cabin Crew
Air India Express Ltd.
3 2022 - Current
- Supervising the cabin crew team: The head cabin crew oversees the other flight attendants and ensures they are carrying out their duties effectively
- Ensuring passenger safety: They play a crucial role in ensuring passengers understand safety procedures and are prepared for emergencies
- Coordinating service: They manage the in-flight service, ensuring meals, drinks, and other amenities are delivered efficiently
- Handling passenger concerns: The head cabin crew often deal with passenger complaints, requests, and any other issues that arise during the flight
- Liaising with the flight deck: They communicate with the pilots regarding any safety concerns, updates on passenger status, or other relevant information
- Managing emergencies: In the event of an emergency, the head cabin crew takes charge of directing passengers, implementing emergency procedures, and coordinating with the flight deck and ground personnel.
CABIN CREW
Air Asia India Pvt. Ltd.
03.2019 - 03.2022
- Complete pre-flight inspections and passenger safety checks
- Assist passengers during boarding and deplaning
- Demonstrate how to use safety equipment
- Provide passengers with refreshments, attend to all their in-flight needs
- Supervise unaccompanied minors to ensure comfort and safety.
GIS Analyst II
Here Solutions Pvt. Ltd.
10.2015 - 03.2019
- End to end production activity till the end of the product delivery
- Raising request for work order as per defined scope in the work instruction
- Creating task order as per the required skill set for the team members
- Conducting weekly sync up with the team before closing the work order
- Coaching, mentoring & escalation handling.
Education
Bachelors of Commerce -
Mumbai University
01.2012 - 04.2015
Skills
Effective Communication
Detail Oriented
Strong customer service skills
Time Management
Sales expertise
Multitasking Abilities
Self Motivation
First aid ans CPR certification
Knowledge of safety procedures
Technical aptitude
Analytical Skills
Goal Setting
Team Leadership
Training And Achievements
- Inflight safety and emergency training
- Dangerous goods training
- Rewarded & recognized as SHINING STAR & NPS CHAMPION
Timeline
CABIN CREW
Air Asia India Pvt. Ltd.
03.2019 - 03.2022
GIS Analyst II
Here Solutions Pvt. Ltd.
10.2015 - 03.2019
Bachelors of Commerce -
Mumbai University
01.2012 - 04.2015
Senior Cabin Crew
Air India Express Ltd.
3 2022 - Current