RAHUL PAWAR
Pune
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
17
17
years of professional experience
Work History
Group Manager- Project (Livelihoods, Women Empowerment, Supporting Low Income Group
Global talent Track
Pune
07.2021 - Current
- Overseeing nationwide projects with a budget of 30 Crores, focused on supporting communities and women.
- Leading a team of 70+ members, including direct and indirect reports, and managing 500+ trainers across India.
- Successfully trained over 1.5 lakhs students in the academic year 22-23, providing placement support to 50,000.
- Established clear objectives and goals for teams, monitored progress towards those goals, and took corrective action when needed.
- Managed budgeting, forecasting and financial analysis for the Projects.
- Developed process improvements to optimize business operations.
Operational Head - North and West Zone
Naandi Foundation
Pune, Mumbai, Delhi, Chandigarh, Chennai, Bangalore
07.2011 - 07.2021
- Heading a national-level team dedicated to securing employment opportunities for deserving candidates.
- Over a decade-long tenure, trained over 2 lakh students and facilitated placements for more than 1 lakh individuals.
- Engaged in initiatives focused on empowering youth and enhancing livelihoods.
- Prioritized and organized tasks to efficiently accomplish service goals.
Quality Analyst
Mphasis an HP Company
Pune
07.2008 - 07.2011
- Served as a Quality Analyst for an Australian Mortgage Process, overseeing a team of 4 QA professionals and 15 support officers.
- Compiled comprehensive quality data for daily, weekly, and monthly reports to assess team performance.
- Preparing Team and Individual performance report
- Such as – Team productivity, team error log, team attendance and different floor support
- Quality check and giving feedback to the team, and reporting to the Quality Manager
- Handling calls with clients on daily basis.
- Conducted root cause analysis to investigate the source of problems in production process.
Recruitment Coordinator
MeritTrac Services Private Limited
Pune
04.2007 - 07.2008
- Managed end-to-end recruitment processes, ensuring seamless coordination and communication between HR and candidates.Maintain Crowd Co-ordination
- Maintained crowd coordination during recruitment events and addressed candidate queries.
- Provided constructive feedback to candidates post-interview and handled administrative responsibilities.
- Give them proper Feedback After the interview
- Held a key role in campus recruitment activities.
Education
Bachelor of Science: BSc. Hospitality Mgnt. - Hospitality Management
Dr. DY Patil College
06.2007
HSC: Higher Secondary -
KTHM College
03.2003
Matriculation -
Maratha High School
Skills
- Customer Relations
- Operations Management
- Client Engagement
- Student Empowerment
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
- Mahindra Pride Schools -Lighting Up Lives |Skill Development for Disadvantaged Youth |Mahindra Group: https://www.youtube.com/watch?v=0BoggTIX9aY
- Chosen for a video interview by the Mahindra Group on their 75th anniversary to narrate my story and work to a global audience.
References
References available upon request.
Timeline
Group Manager- Project (Livelihoods, Women Empowerment, Supporting Low Income Group
Global talent Track
07.2021 - Current
Operational Head - North and West Zone
Naandi Foundation
07.2011 - 07.2021
Quality Analyst
Mphasis an HP Company
07.2008 - 07.2011
Recruitment Coordinator
MeritTrac Services Private Limited
04.2007 - 07.2008
Bachelor of Science: BSc. Hospitality Mgnt. - Hospitality Management
Dr. DY Patil College
HSC: Higher Secondary -
KTHM College
Matriculation -
Maratha High School
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