Project Management tools
Pradeep Nagaraj
IT Program Manager
Mysore
Summary
Results-driven and customer-focused IT Delivery Manager with 27 years of experience in overseeing IT projects and ensuring smooth delivery of technology solutions. Strong leadership and communication skills combined with technical knowledge to drive successful project outcomes. Seeking a challenging position as an IT Delivery Manager to leverage expertise in managing cross-functional teams and delivering high-quality IT solutions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Group Project Manager
Infosys Ltd
10.1996 - 01.2024
- Worked with multiple Fortune 500 companies like, Ameriprise, SunTrust, State Street, Northern trust,, Fidelity etc. and was responsible for the IT delivery. Proven track record in leading and managing complex IT projects through all phases, from initiation to implementation and closure. I have handled complex programs which involved transition and transformations with a budget of 4 - 8 MUSD per annum and a team size of 60 - 220 people across different geographies.
- Managed the full lifecycle of multiple IT projects, including initiation, planning, budgeting, execution, monitoring, and closure.
- Defined project objectives, scope, deliverables, and timelines while ensuring alignment with organizational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project risks, issues, and dependencies, implementing appropriate mitigation strategies to minimize project disruptions.
- Developed and implemented strategic project plans to meet business objectives.
- Defined service level agreements (SLAs) and key performance indicators (KPIs) to ensure the effective delivery of IT services.
- Provided detailed project status updates to stakeholders and executive management.
- Prepared and submitted project invoices for review and approval.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Collaborated with stakeholders to identify project risks, develop mitigation strategies, and ensure timely issue resolution.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress, and technical problems.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
Education
Bachelor of Engineering Technology - Mechanical Engineering
National Institute of Engineering
Mysore 04.2001 -
Skills
Portfolio Management
undefinedAccomplishments
Worked as Delivery manager for global clients like, SunTrust, Ameriprise, Northern trust, Fidelity, State Street.
Worked on an RFP for Northern Trust client and was instrumental in winning the account for Infosys.
Have handled accounts of team size of 200+ people with a revenue of 7 - 8 MUSD per annum.
Started accounts like State Street and Northern Trust from scratch and was able to grow the account to 100+ team members.
Winner of – “CIO Award” at SunTrust for exceptional project Delivery
Worked with HR for lateral hiring and was instrumental in hiring 500+ people for our practice
Worked on multiple Margin improvement initiatives and was instrumental in improving the margins for State Street account from 6% to 22%.
Software
QA tools like Jira
Certification
PMP - Project Management Professional
Interests
People Management
IT Vendor management
Playing Golf
Timeline
Bachelor of Engineering Technology - Mechanical Engineering
National Institute of Engineering
04.2001 -
Group Project Manager
Infosys Ltd
10.1996 - 01.2024
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