Cricket
Dadaso Mane
Pune
Summary
O2C Process Specialist with extensive experience in cash application, billing, customer master, bank reconciliation, month-end close, and reporting. Proven track record in leading remote transitions and leveraging HighRadius and ABBYY FlexiCapture to improve process efficiency. Proficient in SAP, Oracle ERP, and MS Excel, with strong analytical and stakeholder management skills to drive process improvements.
Overview
13
13
years of professional experience
1
1
Language
Work History
O2C Process Specialist
Genpact India Pvt Ltd
07.2023 - Current
- Manage Accounts Receivable operations, including cash application, reconciliations, AR mailbox management, and reporting, ensuring accuracy and SLA compliance.
- Process MT940 bank statements and allocate daily workload to optimize team efficiency and timely postings.
- Apply cash receipts for wire transfers, intercompany netting, and cheques using customer remittance advice, achieving high accuracy rates.
- Conduct detailed GL reconciliations and clear AR open items through root cause analysis.
- Handle AR mailbox queries and client escalations within defined SLA timelines.
- Collaborate with Credit & Collections teams to resolve high-value discrepancies and remittance issues.
- Support month-end close activities including open item analysis and receivables validation.
- Prepare DSO, aging reports, and governance dashboards using Advanced MS Excel.
- Lead remote process transitions ensuring zero service disruption.
- Develop and maintain SOPs to standardize processes across locations.
- Support audit and SOX compliance initiatives, ensuring adherence to internal controls and regulatory requirements.
AR Analyst
Eaton Corporation
10.2022 - 07.2023
- Processed high-volume daily bank statements and applied cash receipts for GFSS ledgers, ensuring accuracy, compliance, and reducing unapplied items.
- Investigated reconciliation discrepancies and resolved unapplied cash, minimizing outstanding balances and operational risks.
- Managed customer deductions, short payments, and disputes, collaborating with Credit & Collections teams for resolution.
- Ensured SLA and KPI targets were consistently met, maintaining operational efficiency and compliance.
- Coordinated month-end closing and verified receivables balances.
AR Specialist
Medline Industries India Pvt Ltd
07.2018 - 10.2022
- Managed daily cash application schedules for ACH, Wire, Lockbox, and offset payments, ensuring timely and accurate posting across multiple accounts.
- Contributed to automation initiatives using ABBYY FlexiCapture and HighRadius, improving First Time Hit Rate (FTHR) and reducing manual effort.
- Performed cash bookings, payment reversals, and GL reconciliations to maintain accurate AR balances and support month-end close activities.
- Monitored team productivity and quality metrics, identifying areas for improvement and implementing corrective actions.
- Maintained daily cash posting trackers for transparency and timely follow-ups on outstanding items.
- Developed and updated SOPs.
- Investigated and resolved complex AR discrepancies, minimizing operational escalations and improving process efficiency.
Accountant
Sopra Steria India Ltd
10.2016 - 07.2018
- Performed customer setup and manual billing in Oracle ERP, ensuring accurate and timely invoice generation.
- Posted invoices, managed debit/credit notes, and applied cash receipts while performing account reconciliations.
- Conducted quality audits of invoices and cash receipts, achieving 100% accuracy and compliance with internal controls.
- Trained new joiners and ensured workflow continuity during manager absence, maintaining seamless operations.
- Assisted in month-end close activities and supported management reporting with accurate receivables data.
Assistant Accountant
Infosys BPO Ltd
12.2012 - 09.2016
- Processed diverse payment methods, including Direct Debit, Credit Card, Cheque, BACS, Retail Payments, and BGC, ensuring accurate and timely posting.
- Conducted banking and retail reconciliations for 700+ UK stores, maintaining accurate account balances and supporting month-end close activities.
- Managed unapplied cash and suspense accounts, coordinating with customers and debt collection agencies to resolve outstanding items.
- Executed intercompany transfers, payment reversals, and Customer-to-Customer (C2C) account postings in SAP, ensuring compliance with accounting policies.
- Handled dispute resolution, short payments, and customer queries, reducing operational escalations and maintaining SLA adherence.
- Conducted quality audits of AR transactions, ensuring accuracy, compliance, and adherence to internal controls.
- Coordinated daily operations with onshore teams and customers to ensure timely completion of AR tasks and maintain workflow continuity.
Education
M.B.A - Finance
VIM College Peth, Kolhapur University
01-2011
Skills
Agile methodology
Process automation
Business process mapping
Stakeholder management
Accomplishments
- Leveraged cash application expertise to optimize HighRadius rules and exception workflows, helping increase auto-match rate from 57% to 92%.
- Contributed operational insights to ABBYY remittance extraction processes, helping increase accuracy to 82% and reducing manual validation effort by 35%.
- Led cross-location process transition with zero business disruption and 100% SLA continuity.
- Recognized with Best Leadership Award for contributions to HighRadius and ABBYY automation, enhancing process efficiency and accuracy.
Interests
Timeline
O2C Process Specialist
Genpact India Pvt Ltd
07.2023 - Current
AR Analyst
Eaton Corporation
10.2022 - 07.2023
AR Specialist
Medline Industries India Pvt Ltd
07.2018 - 10.2022
Accountant
Sopra Steria India Ltd
10.2016 - 07.2018
Assistant Accountant
Infosys BPO Ltd
12.2012 - 09.2016
M.B.A - Finance
VIM College Peth, Kolhapur University