Daksh Sharma
IT executive
Vadodara
Summary
Insightful IT support engineer with over 1 year of experience in operational service upgrades and product management. Computer network professional focusing on outcomes by providing exceptional troubleshooting and diagnostic abilities and gathering important network metrics to guide decisions. Providing in-depth technical support to clients by maximizing performance and maintaining robust systems using an analytical attitude. Seeking to provide an outstanding customer service and highly qualified technical support to the organizations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Engineer
System Solution
Vadodara
08.2022 - Current
- Assessing security requirements by implementing suitable products and procedures for the establishment of a secure network.
- Optimizing network infrastructure for flawless performance.
- Testing new network technologies and supporting strategic network improvements and upgrades.
- Using software technologies to identify faults, failures, and bottlenecks.
- Consulting with clients to provide both technical and non-technical users with clear, useful guidance.
- Suggesting network enhancements, based on comprehensive evaluations.
- Configured new and upgraded networks to meet internal requirements.
Research Analyst
Arcgate
Udaipur
05.2022 - 08.2022
- Coordinated, scheduled and executed in-depth data entry projects.
- Created and maintained spreadsheets using Excel.
System Engineer Intern
Parul university
Vadodara
08.2021 - 02.2022
- Maintenance, installation, and technical assistance of systems across the campus of the university.
- Installing, configuring, booting, testing, and troubleshooting, computer systems.
- Support and maintenance of DVR and CCTV, everywhere in the university.
- Networks Dynamic and Static Configuration and keeping the workgroups and domains up-to-date in accordance with the requirements.
Education
Bachelor of computer applications - Computer Applications
Parul University
Vadodara2022
Skills
- Networking
- IT system diagnosis
- Hardware support
- Networking diagnostics
- Troubleshooting
- Network operations
- Technical solutions development
- Vendor-specific technologies
- Hardware and software configurations
- Computer knowledge
- Virtual hacking
- Clustering
Certification
- Google IT support
- Pre Security
- Introduction to Cyber Security
Timeline
IT Support Engineer
System Solution
08.2022 - Current
Research Analyst
Arcgate
05.2022 - 08.2022
System Engineer Intern
Parul university
08.2021 - 02.2022
Bachelor of computer applications - Computer Applications
Parul University
Similar Profiles
Filip BerkoFilip Berko
Agile Product Owner at Deutsche Telekom System SolutionAgile Product Owner at Deutsche Telekom System Solution
Vikash Kumar SinghVikash Kumar Singh
Software Executive Engineer at Technical Offerings and System Solution Pvt LtdSoftware Executive Engineer at Technical Offerings and System Solution Pvt Ltd
Siti Mariam Binti Haji Zainal Abidin Siti Mariam Binti Haji Zainal Abidin null
IT Trainer at Max System Solution Sdn Bhd (Toray Malaysia)IT Trainer at Max System Solution Sdn Bhd (Toray Malaysia)