MEHUL DAGDU GAIKWAD
Bhayander
Summary
Seeking for challenging career in the growth oriented organization, which offers me continuous learning, shouldering, more responsibility and be part of team in achieving organization objects to excel all my diversify qualities. Delivers responsive desktop and help desk support to students and staff, resolving hardware, software, printer, and scanner issues quickly. Maintains lab equipment, user access, and system updates to keep daily operations secure, stable, and well organised.
Overview
3
3
Languages
14
14
years of professional experience
Work History
IT SUPPORT ENGINEER
01.2013 - Current
- Assisted students and faculty with computer software, hardware, and troubleshooting issues.
- Maintained and updated lab equipment, ensuring proper functionality and security.
- Installed and configured software, operating systems, and network connections.
- Provided technical 'for printers, scanners, and other peripherals.
- Enforced lab policies and ensured a quiet, productive work environment.
- Assisted in setting up and managing user accounts and access permissions.
- Conducted routine maintenance, including virus scans and system updates.
- Documented and reported technical issues for prompt resolution.
- Helped students navigate online learning platforms and educational tools.
Education
BSCIT - Bachelor of Science in Information Technology
MS COLLEGE
Mumbai, MH10-2026
DIPLOMA - COMPUTER ENGINEERING
MAHARASHTRA STATE BOARD
Pravin Patil College Of Diploma Engineering & tech01-2010
SSC -
STATE BOARD OF MAHARASHTRA
Mumbai, MH01-2005
Skills
- 1Basic Knowledge of computer (MS-Office, Software Installing)
- 2Language Lab setup
- 3Basic Knowledge of Hardware and Networking
- 4Windows server 2012 and Advanced Networking (msbte certificate)
- Troubleshooting
- Software installation
- Hardware maintenance
- System configuration
- Network support
- Help desk support
- Software installation and upgrades
- Hardware and software configurations
- Hardware installation and maintenance
- Desktop support
- Software support
- Network troubleshooting
- Networking
LANGUAGES
English
Marathi
Hindi
Accomplishments
- Improved lab efficiency by implementing a better system for tracking and reporting technical issues.
- Assisted in upgrading software, reducing downtime by 60%.
- Provided training sessions on common software tools, improving student proficiency.
Interests
- Problem-solving
- Playing cricket or other sports
- Listening to music
- Travelling
- Teamwork and volunteering
Timeline
IT SUPPORT ENGINEER
01.2013 - Current
BSCIT - Bachelor of Science in Information Technology
MS COLLEGE
DIPLOMA - COMPUTER ENGINEERING
MAHARASHTRA STATE BOARD
SSC -
STATE BOARD OF MAHARASHTRA