Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic
Dalip Kumar

Dalip Kumar

Faridabad

Summary

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

19
19
years of professional experience

Work History

Asst Manager Quality Assurance

Li & Fung (India) Private Limited- Buying Agent, Gurgaon, IN
Gurgaon
08.2014 - Current

Buyers Handling: - Kohl’s, Lands’End, Nautica, Lucky Brand, Express, Janie and Jack, HBC, Tommy Hilfiger, Belk, Shopko, Habitat UK, Dunnes, EBT, Glaria coufuf, Joann and many more.

Product Handling: - All Home Textile categories - Bath Linen (Towels, Rugs, Mats, Shower Curtains, Bath robes), Bed Linen (Bed sheets, Sheet sets, Bedspreads, Pillow covers), Kitchen Linen (Potholder, Apron, Kitchen Towel, Dish cloth, mittens), Table Linen (Tablecloths, Placemats, Table runner, Napkins), Floor Covering (Carpets & Rugs), Bedding (Comforter, Quilts, Duvet set, Shams, Pillows, Bed skirts), Curtains, Drapes, Valance & Decorative Pillows.

  • Developed and implemented quality assurance processes to ensure compliance with industry standards.
  • Worked closely with customers on any quality related issues or concerns they may have had about our products or services.
  • Established criteria for inspection, testing and evaluation of products prior to shipment or release into market.
  • Created reports outlining findings from inspections and tests of finished product.
  • Monitored supplier performance against contractual agreements related to quality standards.
  • Conducted quality assurance audits to ensure compliance with established procedures and standards.
  • Performed data analysis to identify trends in process performance and product quality issues.
  • Ensured that all Quality Assurance personnel were properly trained on current policies, procedures and best practices.
  • Developed, implemented and maintained quality control systems for the organization.
  • Investigated customer feedback regarding product defects or discrepancies in service delivery.
  • Provided technical guidance on quality matters to production staff and management teams.
  • Evaluated new products for adherence to design specifications, industry standards and customer requirements.
  • Reviewed supplier documentation for accuracy and adherence to established guidelines.
  • Provided regular updates on progress relating to Quality Assurance initiatives at monthly team meetings.
  • Maintained a comprehensive database of all Quality Assurance activities, including records of test results, investigation outcomes, corrective actions taken.
  • Collaborated with other departments such as Production and Purchasing to ensure that all processes are optimized for maximum efficiency and effectiveness.

Plant Merchandiser

Alok Industries Ltd
01.2011 - 07.2014

- Account Handled: Kohl’s, Wal-Mart, Next Creation, Polo Ralph Lauren & All Li & Fung orders (HBC, Target Australia & Tommy Hilfiger).

- Product Handled: TOB -Comforter, Deck Pillows, Shams, Quilts, Hand Quilts, Duvet sets, Blanket, Sheet set, Curtains, Bed skirts, Valance, Napkin, Placemat, etc.

  • Coordinating with H.O. Merchandisers regarding new developments and shipments.
  • Coordinating with PPC dept. for timely delivery of shipments.
  • Coordinating with quality dept. for maintaining quality as per buyer requirement.
  • Educate & Organize Internal Trainings to production & quality team for critical requirements.
  • Follow up for all types of samples i.e., TD Sample, PP Sample, TOP Sample & Testing Samples.
  • Follow up for fabrics and trims with process & purchase team to achieve on time delivery.
  • To finalize containerization with maximum filling rate.
  • To see those areas where wastage / cost can be reducing.
  • Final reconciliation of shipment.

Asst. Manager (Production)

Hanung toys and textile ltd
Roorkee
05.2008 - 12.2011

-Items handled: Comforter sets, Quilts, Duvet cover, Curtains, Bed skirts, Sheet sets, Baby products etc.

- Account Handled: Ikea, Britannica, Walmart, JC Penny, American Pacific, Target Australia.

* Responsible for production out-put of 320 Sewing Machines along with 70 Emb Machines.

* Responsible for Pre-production planning from cut to pack & implementation.

* Follow up with marketing team for shipment deliveries.

* Follow up with fabric & trim dept for timely in house.

Supervisor Quality Assurance

Shahi Export Pvt. Ltd.
Faridabad
07.2005 - 05.2008
  • Item Handled: Comforter sets, Quilts, Duvet cover, Curtains, Bed skirts etc.
  • Account Handled: Gap Inc, American Pacific, Pinecone Hill, etc.

Education

Certificate - White & Yellow Belt in Lean Management

.
01-2022

BBA

Jaipur National University.
Jaipur, RJ
01-2022

Diploma - Apparel Manufacturing Technology

Apparel Training & Design Centre
New Delhi, DL
01-2005

MBA - MBA in Operation Management

Amity University
Noida

Skills

  • Product and service knowledge
  • Process Mapping
  • Cross-Functional Teamwork
  • Calibration
  • Statistical process control
  • Operations Management
  • Performance monitoring
  • Product Inspection
  • Corrective Action Recommendations
  • Problem-solving aptitude

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Asst Manager Quality Assurance

Li & Fung (India) Private Limited- Buying Agent, Gurgaon, IN
08.2014 - Current

Plant Merchandiser

Alok Industries Ltd
01.2011 - 07.2014

Asst. Manager (Production)

Hanung toys and textile ltd
05.2008 - 12.2011

Supervisor Quality Assurance

Shahi Export Pvt. Ltd.
07.2005 - 05.2008

Certificate - White & Yellow Belt in Lean Management

.

BBA

Jaipur National University.

Diploma - Apparel Manufacturing Technology

Apparel Training & Design Centre

MBA - MBA in Operation Management

Amity University
Dalip Kumar