Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Damandeep Kaur

Damandeep Kaur

Balewadi, Pune

Summary

Dedicated Client facing professional with 8+ years of experience in end-to-end sales, client communications and managing accounts within the technology and market research sectors. Proven track record in maintaining client relationships and ensuring client satisfaction throughout the lifecycle. Expert at building strong relationships through trustworthiness, identifying growth opportunities with attention to details, and collaborating cross-functionally with client-focused mindset to deliver solutions that drive success and retention.

Overview

8
8
years of professional experience

Work History

Sr. Business Development - EMEA

Verified Market Research Pvt Ltd
Pune
11.2022 - 05.2025
  • Serve as primary relationship manager for EMEA clients, ensuring high satisfaction and adoption of market research solutions
  • Build and maintain strong, long-lasting client relationships through regular communication and exceptional service. Understand client needs and provide tailored solutions that meet their specific business objectives.
  • Act as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns or issues promptly.
  • Develop and execute strategic plans to effectively position market studies and licensing options to clients. Collaborate with the marketing team to create compelling sales materials and presentations.
  • Lead contract negotiations with clients, ensuring mutually beneficial terms and conditions. Manage the entire sales cycle, from initial contact to contract signing and post-sale support.
  • Collaborate with research and product teams to translate customer feedback into product enhancements
  • Work closely with cross-functional teams, including research, marketing, and product development, to align sales strategies with company goals.
  • Provide guidance and support to junior sales team members, sharing best practices and insights. Participate in regular team meetings to discuss progress, challenges, and strategies for improvement.
  • Conduct customer health assessments to identify risk factors and develop mitigation strategies

Strategic Client Partner - EMEA & APAC

Absolute Reports Pvt Ltd
Pune
02.2017 - 11.2022
  • Develop and implement effective sales strategies to maximize revenue from pre-generated leads. Identify upsell and cross-sell opportunities to increase sales volume.
  • Managed portfolio of 50+ enterprise clients across EMEA and APAC regions
  • Coordinate with partner publishers to ensure timely delivery and quality of market reports and communicated client insights to partner publishers for potential report enhancements.
  • Analyze sales performance to identify areas for improvement and optimize sales strategies
  • Coordinated with teams to resolve customer issues, maintaining 98% satisfaction score
  • Led customer satisfaction survey process and closed feedback loop with product teams

Education

MBA - Marketing and International Business

Bharati Vidyapeeth Deemed University
Pune
07-2017

B.Sc - Animation & Multimedia

Arena Animation
Ludhiana
07-2013

Skills

  • Highly Energetic and Optimistic
  • Team player
  • Effective Business Communication
  • Excellent Negotiation Skills
  • Client relationship building and management
  • Decision-making
  • Accountability
  • Brand positioning
  • Team leadership
  • Cross-functional collaboration
  • Presentation skills
  • Reliability
  • Revenue Generation
  • Empathy
  • Patience
  • Problem Solving
  • Solution Oriented
  • Sales Strategy Development
  • Quick Learner
  • Adaptability
  • Performance Monitoring
  • Professional Persuader
  • Critical Thinking
  • Conflict Resolution

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Sr. Business Development - EMEA

Verified Market Research Pvt Ltd
11.2022 - 05.2025

Strategic Client Partner - EMEA & APAC

Absolute Reports Pvt Ltd
02.2017 - 11.2022

MBA - Marketing and International Business

Bharati Vidyapeeth Deemed University

B.Sc - Animation & Multimedia

Arena Animation

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Damandeep Kaur