EDGE
DAMODARAN T
Robotic Process Automation| Hyper Automation | COE | Project Delivery | Solution Architect | Business Consultant|
Abu Dhabi
Summary
Driven Senior Consultant and Delivery management with over 11 years' experience in the Robotic process automation over identifying gaps over ERP systems (SAP H4 Hana) and other Web, Citrix and Desktop applications and automating the same with high end quality over committed deadline. Adept in collaborative problem solving, risk management and creative solutions. Passionate to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Manager
Ernst & Young, EY
Bangalore
04.2019 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Analyzed problematic areas to provide recommendations and solutions.
- Determined areas for improvement and implemented processes to alleviate problems.
- Created and optimized records management strategies to coordinate and protect information.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Developed custom solutions based upon clients' strict requirements.
- Gave budget suggestions for projects, outlining financial needs, forecasting and managed team size of 30.
- Performed business research and financial analysis.
- Increased company revenue through restructuring processes and advising executives on important decisions.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Assistant Manager
Wipro Ltd
Chennai
08.2016 - 04.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Created employee schedules to align coverage with forecasted demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Software Engineer
Hexaware Technologies
Chennai
03.2015 - 07.2016
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Represented software applications engineering team during large and complex development projects.
- Provided direction and guidance to process improvements and established policies.
- Introduced agile methodologies and development best practices to division to enhance product development.
- Provided guidance and mentored less-experienced staff members.
- Worked with customers for needs analysis and to determine vendor costs.
Software Application Tester
Prosoft Comtech
Chiangmai
09.2013 - 01.2015
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Created plans and communicated deadlines to complete projects on time.
Quality Analyst
WEDOMS
Chennai
12.2012 - 09.2013
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
- Implemented test scripts and recorded results.
- Created and collaborated in implementation and maintenance of customer complaint log.
- Collected and analyzed data and initiated improvements to increase security and performance.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Analyzed quality and performance data to support operational decision-making.
- Developed and maintained quality assurance procedure documentation.
Programmer Analyst Trainee
Cognizant Technology Solutions
Chennai
01.2012 - 11.2012
- Tested server code to validate code changes.
- Analyzed customer needs to create and implement appropriate solutions.
- Contributed to codebase used in software deployment on multiple virtual machines.
- Worked closely with clients to establish specifications and system designs.
- Created databases, data entry systems, web forms and other applications for diverse uses.
- Worked with analysts to prepare test plans and assess test data.
Education
MBA - HR
Ulyanovsk State University
Ulyanovsk 01.2013 - 04.2014
Bachelor of Engineering - Computer Science
Vel Multi Tech Engineering College
Chennai 09.2007 - 04.2011
HSC - Computer Science
Velammal Matriculation Hr. Sec School
Chennai 06.2005 - 04.2007
SSLC - Computer Science
Bhaktavatsalam Vidyasharam Hr. Sec School (CBSE)
Chennai 06.2004 - 04.2005
Skills
Project Management
undefinedInterests
NetApp
DELL
BD
Health Plan Services
Lubrizol
Saudi Customs
Centrica
Additional Information
I solemnly declare that all the information furnished in this document is free of errors to the best
of my knowledge
DAMODARAN THIRUNAVUKKARASU
+971 589032278
+91 9940464061
Timeline
Manager
Ernst & Young, EY
04.2019 - Current
Assistant Manager
Wipro Ltd
08.2016 - 04.2019
Software Engineer
Hexaware Technologies
03.2015 - 07.2016
Software Application Tester
Prosoft Comtech
09.2013 - 01.2015
MBA - HR
Ulyanovsk State University
01.2013 - 04.2014
Quality Analyst
WEDOMS
12.2012 - 09.2013
Programmer Analyst Trainee
Cognizant Technology Solutions
01.2012 - 11.2012
Bachelor of Engineering - Computer Science
Vel Multi Tech Engineering College
09.2007 - 04.2011
HSC - Computer Science
Velammal Matriculation Hr. Sec School
06.2005 - 04.2007
SSLC - Computer Science
Bhaktavatsalam Vidyasharam Hr. Sec School (CBSE)
06.2004 - 04.2005
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