Summary
Overview
Work History
Education
Skills
Timeline
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Damodaran Venkatesan

Damodaran Venkatesan

Test Lead
Chennai

Summary

Experienced professional with over a decade of hands-on experience in software testing, specializing in Guidewire Claim Center testing and web application development. Skilled in leading teams as a SharePoint Test Architect and Guidewire Test Lead, with a strong foundation in Selenium automation framework and Java language. Proficient in testing API responses using Postman and SOAP UI tools, with expertise in Agile and Waterfall methodologies. Extensive experience in various testing types including Unit, System, Functional, Integration, Regression, User Acceptance, Smoke, and Sanity testing. Demonstrated ability to develop and execute Test Plans, Test Cases, and Test scenarios to ensure business compliance. Knowledgeable in SDLC, QA processes, software testing methodologies, white box and black box testing, GUI, interface, functional, and regression testing. Proficient in preparing test estimates, test matrix, and traceability matrix for comprehensive test coverage. Hands-on experience with cutting-edge technologies such as Alexa, Salesforce Bot, and Cisco Finesse IVR.

Overview

14
14
years of professional experience

Work History

Test Lead

AXAInsurance
04.2022 - 07.2025
  • Company Overview: For UK based leading insurance company provides testing service for their Personal Line and Commercial Lines business which hosted in Guidewire platform through Claim Center
  • Played role of Governance lead for Claims Tower being involved in all governance meeting with customer will be clearly defining our scope, current challenged and upcoming milestone.
  • Since its completely new project won from our competitor so, initial phase of requirement gathering was quite challenging, by adopting best procedure successfully handled.
  • Completed the testing in different test environment and received appreciation from client as well for the good work.
  • Provided expert insight into system requirements, collaborating with stakeholders to establish clear expectations for project outcomes.
  • Perform daily task allocated tasks from Onshore and assign or splitting up the work to team on daily basis.
  • Involved in Requirements Analysis, High level business level scenarios/Use cases preparation, estimates, risks/challenges, maintaining no gap between onshore and offshore, logic implementations in terms of application functionality, execution, status reporting like DSR and WSR.
  • Streamlined testing processes to identify areas in need of improvement.
  • Provide daily status updates and highlight risks/issues.
  • Involved in internal peer reviews with Signoffs and final reviews with the Business teams to ensure quality.
  • Played role of Test Lead for eServe application involved in all the phases starting from receiving business KT from customer, Requirement analysis, Test Planning, Test Execution and Defect Tracking & Reporting.
  • Coordinating with Business on daily stand up calls on daily progress and challenges.
  • Respect to people management have regular connect with associate to have interim check on their deliveries, Goals and if any challenges to sort out.
  • Streamlined testing processes for increased efficiency and reduced overall test cycle time.

SharePoint Test Architect

US PROOF Insurance
01.2018 - 09.2022
  • Company Overview: For Leading US based insurance company provided Testing service for there recently developed application which integrated with multiple upstream and down stream
  • Designed comprehensive test plans to cover functional, non-functional, regression, and performance aspects of software products.
  • Regular connect with the stakeholder to get the business expectation and progress review
  • Improved software quality by designing and implementing test strategies for complex architectures.
  • Producing WSR and MSR with Business with achievement and forecasting progress
  • Maintained up-to-date documentation on test cases, scripts, results, and defect tracking systems for easy reference during audits or reviews.
  • Preparing the Test Plan for the test requirement and get approved from business
  • Contributed to tool selection and procurement initiatives for enhanced testing capabilities within the organization.
  • Developed efficient technical solutions to resolve wide range of business problems.
  • Enhanced team efficiency by providing technical guidance and mentoring junior team members.
  • Create test scenarios and test cases for the user stories in every sprint before execution.
  • Executing test cases and maintaining tests in ADO.
  • Managed end-to-end testing projects from inception through delivery, ensuring timely completion within budget constraints.
  • Testing the features in test and staging environment and provide test sign off.
  • Prepare Test completion report and get the approval from test manager or product owner/BA.
  • Test Coordination with multiple tenant Application.
  • Monitor test completeness and complete the test process for every release and communicate to stakeholders on regular basis.
  • Reporting, Tracking defects in the Test Management Tool and tracked the defects till closure.
  • Taken responsibilities of quality and deliverable time line's in Test execution closure, sprint review and retrospective.
  • Knowledge share with team members and making the productive for the team. Assisting management in preparing client documentations, presentations and data metrics.

Product Test Analyst _ Cisco IVR, Alexa, Guidewire

Farmers Insurance Company
01.2017 - 12.2017
  • Company Overview: Farmers Insurance Group is an American insurance group focusing for automobiles, homes and small businesses and provides other insurance and financial services products to their customer.
  • Amazon Product Alexa is used by the customers for claim tracking hence get trained in product testing to create and execute test scenarios.
  • Cisco Finesse IVR also is used by certain set of customers for claim reporting hence get trained in product testing to manage effective testing
  • Developed custom test scripts tailored to specific products or projects when standard tools did not meet unique requirements or objectives.
  • Improved overall product quality through meticulous execution of test scenarios and timely reporting of defects.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Execution of test cases for every release in Quality center.
  • Reporting defects through quality center.
  • Supported successful product launches by ensuring all necessary testing was completed on time and within budget constraints.
  • Involved in System, Regression, prerelease, and post release testing.
  • Involved in review of Test plans, Test strategies and Peer Review meetings.
  • Ensuring zero defect leak to Production. Conducting smoke, regression and Integration testing on Various Environments.
  • Contributed to a positive team environment by sharing knowledge and expertise with fellow analysts, fostering collaboration and continuous improvement efforts.
  • Collaborated with cross-functional teams to ensure comprehensive understanding of product requirements and specifications for accurate testing procedures.
  • Increased customer satisfaction rates by promptly addressing reported issues and facilitating communication between support teams and developers for quick resolutions.

Test Analyst

Leading Banking Project in US
01.2015 - 12.2016
  • Company Overview: For Leading Bank in US provided testing service for SharePoint Application designed in SP2013 which act as document repository with application pages through which users access the warehouse.
  • Associate playing role of Test Analyst.
  • Understand the application through KT session from development team, create Test Plan, Execute Test cases.
  • Scheduling triage call with development team to close open clarification and defects.
  • Responsible for sending overall status to client and business team.
  • Developing selenium Java code to validate SharePoint sites hosted on office 365 platform.
  • Tracked defects in HP-ALM and assigning the defects to developer.
  • Provided UAT Support and Prod Support.
  • Organizing Knowledge Share session with team.
  • Involved in deriving the Test Scenarios and designing the selenium automation test cases.
  • Reduced production issues by implementing rigorous regression testing before each release.
  • Executing automation script and actively generating the test data for manual flow as well.
  • Preparing daily defection status report and weekly status reports.
  • Involved in various test phases, Regression, Integration and Smoke Testing.
  • Scheduling triage meetings with the Development team.
  • Involved in peer reviews and preparation of traceability matrix.
  • For Leading Bank in US provided testing service for SharePoint Application designed in SP2013 which act as document repository with application pages through which users access the warehouse.
  • Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
  • Enhanced user experience with thorough usability testing and providing actionable feedback to developers.

Module Lead Developer

US Enterprise Application
01.2013 - 12.2014
  • Company Overview: Leading retail company with brands that have become household names: our namesake bleach and cleaning products. Clorox manufacture products in more than two dozen countries and market them in more than 100 countries.
  • Taken responsibility includes connecting with BA for requirements, Creating Technical Design document, Functional Design document and Module development.
  • Regularly Performing Site Backup & Restore, Maintain site traffic.
  • Preparing deployment Scripts and hosting in hive folder.
  • Coordinating with Onshore and Offshore team.
  • Deployment support and unit Testing.
  • Established strong relationships with stakeholders through transparent communication about project status updates and potential roadblocks.
  • Ensured seamless user experience by collaborating with UX designers to implement intuitive interfaces.
  • Championed agile methodologies within the team, promoting adaptability and continuous learning in project management.
  • Mentored junior developers, providing guidance on best practices and professional growth opportunities.
  • Secured sensitive data with implementation of robust security measures in compliance with industry best practices.

Developer & Business Support

SharePoint Service
10.2011 - 12.2012
  • Company Overview: For Internal Customer providing enhancement and project technical support services. The application was hosted in SharePoint server.
  • Associate played the role of SharePoint Dev & Support Analyst.
  • Creating SharePoint list, Library and Approval workflow.
  • Through SharePoint designer tool customized the existing site with new business requirement.
  • Handling support incident raised by customer on timely manner, providing the resolution and bug fix and web application enhancement.
  • Creating Knowledge repository for team and managing the project artifacts with the latest version maintained.
  • For Internal Customer providing enhancement and project technical support services. The application was hosted in SharePoint server.
  • Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
  • Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies.
  • Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.

Education

B.E -

Anna University
Chennai
04.2001 -

Skills

Amazon Alexa

IVR

NET

SharePoint

Office 365

Azure

JavaScript

Test management tools

Azure DevOps

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Timeline

Test Lead

AXAInsurance
04.2022 - 07.2025

SharePoint Test Architect

US PROOF Insurance
01.2018 - 09.2022

Product Test Analyst _ Cisco IVR, Alexa, Guidewire

Farmers Insurance Company
01.2017 - 12.2017

Test Analyst

Leading Banking Project in US
01.2015 - 12.2016

Module Lead Developer

US Enterprise Application
01.2013 - 12.2014

Developer & Business Support

SharePoint Service
10.2011 - 12.2012

B.E -

Anna University
04.2001 -

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Damodaran VenkatesanTest Lead