Summary
Overview
Work History
Education
Skills
Timeline
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Daneela Dkhar

Hyderabad

Summary

Result-driven USD Payment Analyst with over 5 years of experience, specializing in processing and handling cross-border transactions via SWIFT, MT (MT103, MT202), and ISO20022 (pacs.008, pacs.009). Skilled in USD clearing (FED wire/CHIPS), Nostro/Vostro reconciliation, ensuring compliance with OFAC sanctions, AML/KYC regulations. Adept in payment investigations, correspondent banking, and transaction monitoring with a strong focus on accuracy, efficiency, and regulatory adherence.

Overview

9
9
years of professional experience

Work History

Senior Operations Processor

WellsFargo
Hyderabad
02.2024 - Current
  • Process and validate international payment instructions, including MT103, MT202, MT202 COV, and SWIFT messages, along with newly implemented PACS-008, PACS-009, PACS-009 COV, payments, and CAMT messages (CAMT 111, CAMT 110, CAMT 029, and CAMT 059), ensuring accuracy and compliance.
  • Ensure payments adhere to ISO 20022 standards, maintaining data quality, and regulatory compliance.
  • Lead and mentor the team, ensuring adherence to SLAs, high-quality service delivery, and continuous improvement in processes.
  • Conduct sanctions screening (OFAC, EU, UN, and other regulatory lists) on payment transactions, counterparties, and beneficiaries.
  • Manage escalations related to sanctions, blocked transactions, or payment discrepancies, coordinating with internal and external stakeholders.
  • Deliver training and refresher sessions to team members on sanctions compliance, SWIFT payments, and operational best practices.

Process Specialist

AffirmData
Bangalore
06.2023 - 02.2024
  • Act as the primary point of contact for escalated mortgage-related cases from customers, internal teams, or external partners.
  • Ensure all escalations are handled in accordance with regulatory requirements, company policies, and industry standards.
  • Provide clear, empathetic, and timely communication to customers and stakeholders throughout the resolution process.
  • Support continuous improvement by developing solutions that prevent repeat escalations, and enhance customer experience.
  • Prepare periodic reports and dashboards for leadership on escalation volumes, turnaround times, and outcomes.

Process Executive

Deutsche Bank
Bangalore
07.2019 - 03.2023
  • Verify customer and interbank payment instructions like MT103, MT202, and MT202 COV (along with beneficiary details, SWIFT codes, amounts, and charges).
  • Run AML/KYC, OFAC, and sanctions checks before releasing payments.
  • Ensure sufficient liquidity, and reconcile settlements across accounts.
  • Resolve rejected, delayed, or mismatched payments with clients, correspondents.
  • Maintain audit trails, ensure transparency (especially for MT202 COV), and adhere to FATF.
  • Work with treasury, compliance, and client service teams to manage exceptions, and ensure smooth settlements.

Branch Relationship Executive

SBI Cards
Shillong
11.2016 - 05.2017
  • Assisted customers with account inquiries and service requests.
  • Explained credit card features and benefits to potential clients.
  • Processed applications for new credit cards efficiently.
  • Resolved customer complaints and provided timely solutions.
  • Analyzed customer needs and identified solutions that would meet their financial objectives.
  • Monitored customer feedback surveys and implemented changes based on results.

Education

Master of Commerce -

IGNOU
Shillong
01-2018

Bachelor of Commerce -

St. Mary's College
Shillong
01-2015

Skills

  • ISO 20022 standards
  • MT103, MT202, MT202cov, MT200, Chips & Fed wire
  • Payment processing
  • Sanctions screening
  • Regulatory compliance
  • OFAC
  • SWIFT messaging and payments
  • FX Investigations

Timeline

Senior Operations Processor

WellsFargo
02.2024 - Current

Process Specialist

AffirmData
06.2023 - 02.2024

Process Executive

Deutsche Bank
07.2019 - 03.2023

Branch Relationship Executive

SBI Cards
11.2016 - 05.2017

Master of Commerce -

IGNOU

Bachelor of Commerce -

St. Mary's College

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Daneela Dkhar