Daniel Gonzalez
Indianapolis
Summary
Detail-oriented computer technician with expertise in troubleshooting complex technical issues and optimizing workflows. Skilled in network administration and cybersecurity practices, contributing to enhanced system security and performance. Proven track record of mentoring junior staff and implementing process improvements that boost team productivity.
Overview
6
6
years of professional experience
Work History
Computer Technician
US Navy
norfolk
07.2019 - 07.2025
- Trained junior technicians on best practices in computer maintenance.
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Implemented process improvements to enhance overall productivity and service quality.
- Monitored employee productivity to provide constructive feedback and coaching.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Troubleshot complex technical problems related to hardware components, operating systems and applications.
- Managed inventory of parts and supplies for repair services.
- Mentored junior staff on best practices and professional development strategies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed multiple tasks simultaneously while adhering to deadlines.
- Provided leadership, coaching, and mentoring to team members.
Education
High School Diploma -
Decatur Central High School
Indianapolis, IN05-2019
Skills
- Network administration
- Cybersecurity practices
- Goal oriented
- Effective communication
- Critical thinking
- Time management
- Problem solving
- Leadership
- Teamwork and collaboration
- Task delegation
Accomplishments
- 2x Navy and Marine Corps Achievement Medal
- Leading Petty Officer at Sea 2023 Deployment
Timeline
Computer Technician
US Navy
07.2019 - 07.2025
High School Diploma -
Decatur Central High School
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