Daniel Kaufer
New Albany
Summary
Dynamic Service Technician with a proven track record at EVI Industries, excelling in equipment troubleshooting and customer service. Skilled in installation and repair, I effectively collaborated with teams to enhance operational efficiency and streamline processes. Committed to safety and quality, I consistently maintained organized workspaces and documented service activities meticulously.
Overview
2026
2026
years of professional experience
Work History
Service Technician
EVI Industries
06.2023 - Current
- Assisted in diagnosing equipment issues using diagnostic tools and software.
- Supported senior technicians in performing repairs and maintenance on various systems.
- Learned safety protocols and best practices for handling technical equipment.
- Collaborated with team members to streamline service processes and improve turnaround times.
- Maintained organized workspace, ensuring all tools were accounted for and properly stored.
- Documented service activities accurately to maintain up-to-date records of repairs performed.
- Provided exceptional customer service by addressing inquiries and assisting with troubleshooting steps.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Maintenance Technician
Elon Property Management
2022 - 06.2023
- Conducted routine maintenance inspections on HVAC systems and equipment to ensure optimal performance.
- Collaborated with team members to implement preventative maintenance schedules, enhancing operational efficiency.
- Managed inventory of tools and supplies, ensuring availability for timely repairs and maintenance tasks.
- Operated varied hand and power tools to complete repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Installed new locks, door handles, and door closers.
Home Remodeler
Myself
2018 - 2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Collaborated with clients to design custom home improvement plans.
- Utilized power tools and equipment for various remodeling tasks.
Team Leader
Tenneco Automotive
2017 - 2018
- Led team in achieving operational goals through effective communication and collaboration.
- Developed training materials to enhance team productivity and efficiency.
- Streamlined workflows by implementing new processes for task prioritization.
- Monitored performance metrics to ensure adherence to quality standards.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Welder
Tenneco Automotive
2016 - 2017
- Operated MIG and TIG welding equipment to assemble metal components efficiently.
- Conducted regular inspections of welds for quality assurance and compliance with standards.
- Collaborated with team members to troubleshoot welding issues and implement solutions.
- Maintained a clean and organized workspace to promote safety and operational efficiency.
- Contributed to continuous improvement initiatives by providing feedback on welding processes.
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
Cable Technician
Data Network Technologies
2012 - 2016
- Installed and repaired cable systems to ensure optimal connectivity and performance.
- Conducted routine maintenance checks on equipment to identify and resolve issues proactively.
- Assisted customers with service inquiries, providing technical support and troubleshooting assistance.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
Education
High School Diploma -
New Albany Highschool
New Albany, INHigh School Diploma -
Prosser School of Technology
New Albany, INSkills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Troubleshooting skills
- Problem and issue resolution
- Power tool proficiency
- Documentation and reporting
- Equipment troubleshooting
Timeline
Service Technician
EVI Industries
06.2023 - Current
Maintenance Technician
Elon Property Management
2022 - 06.2023
Home Remodeler
Myself
2018 - 2022
Team Leader
Tenneco Automotive
2017 - 2018
Welder
Tenneco Automotive
2016 - 2017
Cable Technician
Data Network Technologies
2012 - 2016
High School Diploma -
New Albany Highschool
High School Diploma -
Prosser School of Technology