DANIEL PRAKASH J
Chennai
Summary
Innovative Process Expert with background in streamlining production lines and manufacturing processes. Strengths include problem-solving capabilities, adeptness in process optimization, and efficiency enhancement. Experience showcases ability to implement systems that significantly improve productivity and reduce costs. Skilled at training staff on new procedures, ensuring compliance with industry standards, leading teams to success.
Overview
5
5
years of professional experience
Work History
Process Expert
MAERSK GSC PVT LTD
Chennai
03.2022 - Current
- Conducted process improvement initiatives to optimize production operations and reduce costs.
- Analyzed existing processes to identify areas of inefficiency and suggest corrective measures.
- Developed standard operating procedures for production processes, ensuring compliance with quality standards.
- Provided technical guidance on process improvement projects, identifying root causes of process failures.
- Collaborated with cross-functional teams to ensure smooth implementation of new processes and systems.
- Identified opportunities for automation through data analysis and predictive analytics tools.
- Performed detailed cost benefit analyses to evaluate the financial impact of proposed process changes.
- Led training sessions for personnel on new and existing processes, ensuring understanding of requirements.
- Monitored performance metrics and prepared reports to track progress towards goals.
- Developed strategies for streamlining operations while meeting customer demands.
- Coordinated with vendors on procurement activities as needed.
- Facilitated brainstorming sessions with stakeholders to generate ideas for improvements.
- Maintained accurate records regarding changes made within the organization's processes.
- Collected, tracked and evaluated current business and market trend data.
Senior Customer service - Executive (US import documentation)
Tele-performance (CH-Robinson Freight Forwarding)
12.2019 - 11.2020
- Managed US import documentation, handled arrival notices, customer notifications, and maintained relationships with customers and liners.
Customer service - Executive (US export documentation)
CMA CGM SSCI PVT LTD
06.2017 - 09.2019
- Expertise in handling customer service cycle for US export documentation, preparing and delivering customer outputs, managing BL Draft quality, and addressing customer issues and queries.
Education
Bachelor of Degree - Computer Science
DRBCCC HINDU COLLEGE (MADRAS UNIVERSITY), Chennai
01.2016
Higher secondary - Computer Science & Mathematics
DRBCCC Higher Secondary School, Chennai
01.2013
Skills
- Customer experience
- Process Automation
- Continuous Improvement
- Self Motivation
- Adaptability and Flexibility
- Relationship Building
- Teamwork and Collaboration
- Trend Analysis
- Team Collaboration
- Time Management
- Market Research
- Risk Assessment
- Task Prioritization
- Team building
- Willing to take up responsibilities as challenge
- Ability to give the best result in pressure situations
- Good at team handling and networking with people
Accomplishments
CONSERT certification course
Mailingaddress
No: 28, Dr. Ambedkar college road, Pulianthope, Chennai, 600012
Coreprofessionalstrengths
- Production Planning
- MIS Reporting
- Training/ Team Building
- SOP Implementation
Personal Information
- Father's Name: John Santhaseelan J
- Date of Birth: 09/23/95
- Gender: Male
- Nationality: Indian
Languages
- English
- Tamil
Disclaimer
I, the undersigned, certify that to the best of my knowledge and belief, the above information holds true.
Languages
English
Advanced
C1
Timeline
Process Expert
MAERSK GSC PVT LTD
03.2022 - Current
Senior Customer service - Executive (US import documentation)
Tele-performance (CH-Robinson Freight Forwarding)
12.2019 - 11.2020
Customer service - Executive (US export documentation)
CMA CGM SSCI PVT LTD
06.2017 - 09.2019
Bachelor of Degree - Computer Science
DRBCCC HINDU COLLEGE (MADRAS UNIVERSITY), Chennai
Higher secondary - Computer Science & Mathematics
DRBCCC Higher Secondary School, Chennai
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