Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danish Mahadik

Pune

Summary

Results-oriented professional with extensive experience in sales, customer service, and project management. Expertise in fostering client relationships, leading teams, and achieving high-quality results. Proficient in addressing customer needs and driving business growth while maintaining high levels of customer satisfaction.

Overview

10
10
years of professional experience

Work History

Sales Executive Specialist

Tech Mahindra
12.2024 - Current
  • Company Overview: Vodafone Australia - Direct Sales
  • Driving both residential and business sales with focus on trust-building and long-term relationships.
  • Achieving sales targets through consultative selling.
  • Providing tailored solutions to diverse customers.

Information Processing Specialist

Tata Consultancy Services
05.2018 - 11.2025
  • Managed team: hiring, training, professional development.
  • Delivered personalized customer experiences.
  • Developed customer service strategies.
  • Improved efficiency and reduced errors.

Customer Service Executive

Capita
11.2016 - 04.2018
  • Company Overview: Complaints Handling Unit
  • Resolved complex billing issues.
  • Maintained high customer satisfaction.
  • Complaints Handling Unit

Customer Service Executive

Convergys
09.2015 - 09.2016
  • Handled customer inquiries accurately and professionally.
  • Ensured smooth customer experiences.

Education

Bachelor of Commerce (B.Com) -

Mumbai University
03.2017

HSC -

Pune University
03.2009

SSC -

Shreerang Vidyalaya, Mumbai University
03.2007

Skills

  • Customer service and client management
  • Sales strategy and business development
  • Staff training and leadership
  • Data entry and processing
  • Microsoft Office applications
  • Telephone etiquette
  • Troubleshooting and problem resolution

Timeline

Sales Executive Specialist

Tech Mahindra
12.2024 - Current

Information Processing Specialist

Tata Consultancy Services
05.2018 - 11.2025

Customer Service Executive

Capita
11.2016 - 04.2018

Customer Service Executive

Convergys
09.2015 - 09.2016

Bachelor of Commerce (B.Com) -

Mumbai University

HSC -

Pune University

SSC -

Shreerang Vidyalaya, Mumbai University

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Danish Mahadik