Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Supervisor, Admin
AI Engineering Services Ltd (Formerly known as Air India Engineering Services Ltd)
Trivandrum
11.2017 - Current
Supported Supervisor by preparing production reports and collating quality documentation.
Revised work practices to improve efficiency, boost quality and meet production goals.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Leveraged bookkeeping software and automated processes to reduce errors.
Maintained accurate inventory, working with purchasing department and logistics for resupply
Computerized office activities, maintained customer communications and tracked records through delivery.
Managed records and documentation for payroll, inventory control and workflow.
Coordinated with human resources department to handle payroll and personnel databases.
Managed company schedule to coordinate calendar and arrange travel.
Met with vendors to review purchase options and negotiate contract terms.
Oversaw successful planning and execution of staff meetings, parties and events.
Coordinated with day shift supervisor to balance staffing as workloads changed.
Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Maintained personnel records and updated internal databases to support document management.
Completed forms and reports to facilitate admission, transfer or discharge.
Recommended changes to policies and procedures to maximize team efficiency and productivity.
Managed agendas and calendars, boosting productivity and improving organizational initiatives.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Submitted documentation and reports to upper management.
Collected, validated and distributed information to employees.
Aided colleagues, managers and customers through regular communication and assistance.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Tracked department resources and expenses.
Generated reports to suggest corrective actions and process improvements.
Managed office operations while scheduling appointments for department managers.
Developed standard operating procedures for all administrative employees.
Prepared meeting rooms and materials and recorded important information.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Maintained computer and physical filing systems.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Education
Master of Computer Application (MCA) - Computer Application
Mohandas College of Engineering
Trivandrum
12.2013 - 09.2016
Bachelor of Computer Application - Computer Application
National College
Trivandrum
06.2009 - 06.2012
Skills
Operations management
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Timeline
Assistant Supervisor, Admin
AI Engineering Services Ltd (Formerly known as Air India Engineering Services Ltd)
11.2017 - Current
Master of Computer Application (MCA) - Computer Application
Mohandas College of Engineering
12.2013 - 09.2016
Bachelor of Computer Application - Computer Application
National College
06.2009 - 06.2012
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