Danya Kumar S
Sales
Bengaluru,KA
Summary
To seek a challenging position to become a successful in any Professional, Innovative and Competitive field towards continued growth and advancement.
Overview
5
5
years of professional experience
3
3
Language
Work History
Customer Support Technician
Proton Solutions
2025.06 - Current
- Managed high-pressure situations calmly when assisting frustrated customers, defusing tensions while providing efficient resolutions.
- Improved customer satisfaction by promptly addressing and resolving technical issues.
- Streamlined troubleshooting processes for quicker resolution times and increased customer satisfaction.
Brand Promoter
Gargi By Png Diamonds
2024.09 - 2025.05
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
- Minimized loss due to theft or damage by implementing strict security measures throughout the showroom floor area.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Brand Promoter
Swrovski Fashion Jeweller
2023.12 - 2024.09
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Trained and mentored new Brand Promoters to ensure consistent messaging across all promotional activities.
- Handled customer inquiries promptly and professionally while providing knowledgeable recommendations based on their needs or interests.
Field Sales Executive
Paytm
2023.01 - 2023.11
- Represented company brand during customer and prospect interactions.
- Conducted research to monitor market conditions and industry competitors.
- Analyzed market trends to identify growth opportunities within the assigned territory, leading to higher sales numbers.
- Visited key customers repeatedly to promote retention and relationships.
Sales Associate
Pothy’s Pvt Ltd
2021.02 - 2022.12
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care..
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
SSLC -
Padma Shree High School
Davangere, India2016-03
No Degree - 2nd PUC
Indu Pre Uiniversity College
Davangere, India 2001.04 -
Skills
Computer Basic
Product sales
Customer service
Customer needs assessment
Sales strategies
Interests
Reading, Listening Music, Travelling
Timeline
Customer Support Technician
Proton Solutions
2025.06 - Current
Brand Promoter
Gargi By Png Diamonds
2024.09 - 2025.05
Brand Promoter
Swrovski Fashion Jeweller
2023.12 - 2024.09
Field Sales Executive
Paytm
2023.01 - 2023.11
Sales Associate
Pothy’s Pvt Ltd
2021.02 - 2022.12
No Degree - 2nd PUC
Indu Pre Uiniversity College
2001.04 -
SSLC -
Padma Shree High School
Declaration
I would assure you proper and efficient service if given me a chance, and I promise you hard work and would strive to achieve goodwill and name for the organization. It would be a pleasure to work under your guidance and learn new things and face new challenges. I hereby declare that the information furnished above is true and correct to the best of my knowledge and belief. Place: Bangalore Date
Strengths
- Sincere and Hard Worker
- Adjustable to any type of environment.
- Passion to take up Challenging Assignments.
- Confident to take responsibilities
- Aspire to grow with the organization