Darshan Gala

• Creating Network Shares on Dedicated UNAS Storage
• Creating, Adding, Deleting Security Groups in Active Directory
• Creating, Adding, Deleting Security Users Account\Service Account in Active Directory
• Migrating network share to dedicated storage
• Monitoring, upgrading drivers & firmware, administering maintenance mode of Servers
• Deployment of Windows Security Patches and software installations on servers and workstation
• Managing Tape Library and coordinating with vendor for any TL related issues.
• Created change request for weekly TL reboots or during maintenance.
• Creating new backup policy based on request with coordination of Storage Team.
• Handling and managing data backup on the basis of policy (daily, weekly, monthly). • Working on the activity log to manage the running backup status.
• Worked on the restoration of data based on the user’s request. • Worked on loading and unloading of tapes from TL. • Assisted the team during the annual BCP exercise with multiple regions.
• Managed a team of four engineers. • Worked on reports and presented them to senior management.
• Worked on ticketing tools such as ServiceNow for INCs, Requests, and Change Requests.

• Administered CIFS shares and managed Q-tree share and security permissions from Windows systems.
• Oversaw DFS and Active Directory administration to ensure secure share integrity.
• Executed disaster recovery activities for secured shares, enhancing data resilience.
• Created network shares on dedicated HNAS storage for optimized resource utilization.
• Managed security group lifecycle in Active Directory, including creation, addition, and deletion.

• Executed installation and configuration of Q-trees and volumes, establishing NTFS permissions.
• Reworked quotas, created shares, and exported Q-trees to optimize storage management.
• Managed data migration and monitored quota, snapshot, and volume usage to resolve disk space bottlenecks proactively.
• Investigated issues and escalated problems to ensure swift resolutions.
• Oversaw DFS servers, addressing replication issues related to user data.
• Restored files and critical user data using Symantec NetBackup 7.7.1.
• Utilized ticketing tools like ServiceNow and Resolve IT for incident tracking and requests management.
• Coordinated change implementations with Data Center to enhance operational efficiency.