Darshan GP
Bangalore
Summary
Dynamic Business Development Consultant with 6+ years in e-commerce, specializing in seller acquisition, onboarding, and Key Account management. Experienced in growing digital marketplaces and guiding Indian sellers to thrive globally. Adept at managing large seller portfolios, improving conversion funnels, and collaborating cross-functionally. Passionate about enabling international e-commerce growth through strategic consulting and scalable seller success programs.
Overview
7
7
years of professional experience
Work History
Business Development Executive
Walmart
Bangalore
11.2023 - Current
- Onboarded and managed over 300+. high-performing sellers across FCHW, apparel, hardlines, and home categories, contributing to a 40% year-over-year growth.
- Developed marketplace growth strategies, increasing seller retention by 30% through regular performance reviews and promotional support.
- Maintained a database of contacts from prospective clients for future follow-ups.
- Identified areas of improvement within existing processes to optimize performance outcomes.
- Established strong relationships with key decision makers within client organizations.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Worked with cross-functional teams such as Supplier Development conducted Seller seminars to achieve goals.
Key Accounts Manager (Senior Executive)
Arzooo
Bangalore
07.2023 - 09.2023
- Secured high-value accounts of 72 and more through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Improved account management by predicting potential competitive threats and outlining proactive solutions
- Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment
- Created sales forecasts to target daily, monthly and yearly objectives
- Assessed current market trends and identified potential growth areas within the company's portfolio of services.
Key Accounts Manager
Youkraft
Bangalore
09.2022 - 04.2023
- Maintained extensive trusting relationships with clients by promptly and efficiently resolving any arising concerns or issues
- Successfully handled 56 Distributors and have onboarded nearly 200 and more sellers to the Platform
- Implemented strategic sales and upselling solutions to achieve long-term goals
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications
Senior Seller Support Associate
Youkraft
Bangalore
09.2021 - 09.2022
- Established positive rapport with Sellers through various channels
- Maintained working knowledge of available products and services for enhanced Sellers service
- Managed all operation issues, malfunctions and faults, using excellent problem-solving abilities to resolve matters promptly
- Assisted Operations Manager with all tasks, errands and priorities as requested within deadlines
Seller Support Associate Sr
Amazon
Bangalore
02.2019 - 02.2021
- Providing prompt and efficient service to Amazon sellers and merchants including the appropriate escalation of sellerʼs issues and effectively managing sensitive issues
- Demonstration of time-management skills and the ability to work independently while using departmental resources, policies and procedures
- Maintaining performance metrics such as quality, productivity and first contact resolution
Site Manager(Operations Department)
HungerBox
Bangalore
06.2018 - 02.2019
- Worked as Area manager taking care of several Digital Cafeteria at different companies within a technical park
- Successfully took over several launch operations at Bangalore, Kolkata and Delhi and converted them into Digital cafeteria
- Ensured daily communication with vendors to monitor project progress
Education
Bachelor of Technology - Electrical And Electronics Engineering
Sai Vidya Institute of Technology
Bangalore06.2018
Skills
- Exceptional negotiation skills
- Extensive product knowledge
- Pricing strategies
- Systems evaluation
- Sales KPI management
- Marketing strategy development
Accomplishments
- Was Promoted twice with the same associations for being best performer at critical situation.
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Seller operations.
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Timeline
Business Development Executive
Walmart
11.2023 - Current
Key Accounts Manager (Senior Executive)
Arzooo
07.2023 - 09.2023
Key Accounts Manager
Youkraft
09.2022 - 04.2023
Senior Seller Support Associate
Youkraft
09.2021 - 09.2022
Seller Support Associate Sr
Amazon
02.2019 - 02.2021
Site Manager(Operations Department)
HungerBox
06.2018 - 02.2019
Bachelor of Technology - Electrical And Electronics Engineering
Sai Vidya Institute of Technology
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