Experienced Manager with a proven track record of success in leading teams and driving strategic initiatives. Background in project management, with demonstrated abilities in effectively managing multiple projects and achieving desired outcomes. Proficient in critical thinking and complex problem-solving, instrumental in delivering high-quality results. Skilled in adapting to changing environments and collaborating with cross-functional teams. Known for strategic planning and execution prowess, with strengths in analytical thinking, leadership, and building strong relationships with business partners. Adept in all facets of project management, including planning, budget management, and coordinating all project components.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager - BFS
Datamatics Global services Limited
Nashik
11.2022 - Current
Effectively managed a diverse team of 41 individuals, including an assistant manager, team leader, quality SME, and individual contributors, ensuring their activities were supervised
Supervised employee costs and departmental expenses to ensure adherence to project budget constraints
Effectively oversaw two projects generating an annual revenue of 4.3 Cr, while upholding a robust gross project margin of 65%
Achieved an 11% year-over-year revenue growth
Successfully executed one-time projects in the previous and current year, generating a combined revenue of 1.1 Cr
Collaborated with Global Banks as a backend support provider, successfully improving financial data quality by increasing it from 99.2% to 99.6% within a span of just seven months, ultimately avoiding penalties worth worth 12L for the year '23' when compared with the performance during year '22'.
Provided leadership to a team of professionals, ensuring the successful delivery of projects aligned with key performance indicators
Worked as the Lead for Learning and Development (L&D) across the entire BFS domain
Pioneered a Chat GPT competition in May 2023 for the BFS domain, leading to the successful implementation of 5 KAIZEN projects that resulted in a saving of 6 FTE
Collaborated with the Datamatics sales team, handling proposal requests and effectively closed 2 projects
Implemented cost-control measures and optimized spending by restructuring employee budgets and inventory allocations based on the project need
Enhanced operational efficiency by implementing training and coaching sessions for staff, focusing on best practices, procedural optimization, and performance enhancement strategies
Ensured adherence to corporate quality standards at the domain level
Enhanced team agility and performance by cross-training existing employees.
Senior Data Researcher - II
S&P Global Market Intelligence
Ahmedabad
11.2012 - 11.2022
4+ years of experience in managing day/night shift and workflow management
Collaborate with stakeholders for identifying and gathering analytical requirements for customer, product, and project needs
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement
Monitored employee productivity and optimized procedures to reduce document process time
Developed quarterly road maps based on impact, effort, and test coordination, working with stakeholders to achieve short-term and long-term goals
Performed duties in accordance with all applicable standards, policies, and guidelines to promote safe working environment
Experience in resolving Bugs, client questions, internal research queries, and content level technical issues
Experience in Worked for DATA Transformation (CARE) team for different department projects
Experience in handling and resolving an issue for sensitive loaders and internal applications
Responsible for timely and accurate collection of Estimates provided by various contributors across the globe
Responsible for launching quarterly quality audits and provide accurate result to internal stakeholders
Experience in providing Estimates content training
Experience in arranging team gathering activities and team motivational activities
Leads many projects and analyzed data to identify opportunities for improvement
Carried out day to day duties related to accurately and efficiently
Trained and mentored employees to maximize team performance.
ACCOUNT MANAGEMENT|PROJECT MANAGER, Lead
Consultant (Senior Manager) at Datamatics Global Services LimitedACCOUNT MANAGEMENT|PROJECT MANAGER, Lead
Consultant (Senior Manager) at Datamatics Global Services Limited