DARSHAN SHAH
Ahmedabad
Summary
Dynamic Team Leader at MAS SOLUTIONS with proven expertise in enhancing interdepartmental cooperation and resolving technical queries in fire safety systems & Electrical Equipment. Skilled in Six Sigma methodology and effective communication, I excel in driving customer satisfaction and streamlining operations to achieve key performance indicators.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Leader
MAS SOLUTIONS
Ahmedabad
03.2019 - Current
- Company Overview: A UK-based Company Specializing in Fire Safety work.
- Coordinated with UK-based Team to address Technical Queries and Resolve issues related to Fire safety systems.
- Collaborated with other Departments to Streamline processes and improve interdepartmental cooperation.
- Resolved customer Complaints in an Effective manner while Maintaining a high level of Customer Service.
Jr. Electrical Engineer
Vishakha Polyfab PVT. LTD.
Gandhinagar
12.2016 - 06.2018
- Managed daily activities of preventative maintenance and corrective maintenance done by maintenance staff.
- Performed troubleshooting and repair of complex electrical equipment, including the extrusion machine, rotogravure machine, and pouch machine.
- Performed troubleshooting on existing electrical equipment to identify any issues or malfunctions.
- Successfully attended the Energy Audit, BRC Audit, ISO (9001, 14001) Audit, and Training in Six Sigma and Lean Six Sigma [Adani Group].
Education
B.E. - Electrical & Electronics Engineering
C. U. Shah College of Engineering And Technology
Wadhwan, Gujarat06-2016
Skills
- Communication skill
- Leadership
- Administrative Operation
- Auditing skill
- Six Sigma methodology
- Tableau (software)
- CRM
- Project management
- Regulatory compliance
- Data analysis
- Key performance indicators
- Technical support
Certification
- Google Digital Marketing & E-commerce
Accomplishments
- 5-Year Milestone Award [MAS SOLUTIONS]
Timeline
Team Leader
MAS SOLUTIONS
03.2019 - Current
Jr. Electrical Engineer
Vishakha Polyfab PVT. LTD.
12.2016 - 06.2018
B.E. - Electrical & Electronics Engineering
C. U. Shah College of Engineering And Technology
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