DARSHANA SAH
Hyderabad
Summary
Technical Product Management professional with over 8 years of experience in Telecommunications, B2B SaaS, Logistics, EdTech and Enterprise Applications. Delivered impactful product capabilities and roadmaps by translating business and user needs, collaborating with engineering, architecture, QA, and stakeholders throughout Product Delivery and launch. Hold an MBA in Operations and Marketing, complemented by a strong technical foundation in Application Development, Platform Configuration, and API Integrations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Sr Cslt – Tech Prod Mgmt
Verizon Data Services India Pvt Ltd.
Hyderabad
06.2025 - 12.2025
- Translated business and operational objectives into product capabilities, features and user stories, aligning requirements with product strategy and technical roadmaps to deliver 20 Telecom features for plan recommendations.
- Analysed operational metrics, production issues, delivery risks and cross-team dependencies to inform prioritisation and resolve blockers, contributing to 30% improvement in delivery predictability and reduction in recurring issues.
- Managed feature execution from requirements planning and backlog prioritisation through refinement, sprint delivery and production-fallout analysis, enabling realization of 10 Business Benefits.
- Managed feature execution from requirements planning and backlog prioritization through refinement, sprint delivery and production-fallout analysis, supporting the realization of 20 Delivery Milestones.
Product Owner III
PDI Software India LLP.
10.2024 - 06.2025
- Managed epics, features, user stories and acceptance criteria in Azure DevOps, coordinating with Engineering and QA through refinement, sprint planning, testing, UAT and release to deliver 50 features across 7 releases.
- Owned product capabilities for SaaS logistics application serving petroleum wholesale and retail operations, translating inventory, stock-level, supplier and order-management workflows into requirements for 20+ clients and operational sites.
- Defined enhancements for operational exceptions, data validation and workflow automation, leading 15-member team to achieve sprint goals and improve metrics such as Sprint Completion Rate, Operational Visibility and Defect Reduction.
- Analysed tank and storage levels, stock availability, order triggers, capacity constraints and supplier data to identify process gaps and define system enhancements, improving 10 Operational Metrics.
Product Manager
Brane Enterprises Pvt. Ltd.
01.2020 - 09.2024
- Managed end-to-end product lifecycle for B2B SaaS applications in e-learning, logistics, and emergency healthcare, translating business needs into product capabilities, roadmaps, and prioritised backlogs for 5 client organisations.
- Owned product strategy, roadmap planning, feature prioritisation, stakeholder demonstrations, UAT and release planning, coordinating cross-functional teams to deliver 10 releases / features within agreed timelines.
- Led product discovery and requirements analysis with Engineering, QA, UX and business stakeholders, converting user needs and process gaps into scalable digital workflows and delivering 10 features and improvements.
- Leveraged a low-code/no-code platform to design and deliver configurable business applications using structured requirements and natural-language-driven capabilities, enabling 20 applications / workflows to be digitised in 30 % less time within 4 weeks.
- Managed payment gateway integrations and SaaS billing capabilities—including payment initiation, transaction-status handling, retries, refunds, subscriptions, plans and invoicing through APIs—to support 5 transactions or Payment methods and Subscription plans and improved Payment success rate, Reconciliation time and Billing Accuracy.
- Led a five-member team to launch the first phase of an internal Learning Management System (LMS) on schedule, achieving a reported 60% improvement in Product Usability.
Business Process Improvement Intern
Jubilant Food Works Ltd.
04.2019 - 06.2019
- Analysed end-to-end supply-chain operations to identify process bottlenecks and improvement opportunities, targeting 20% reduction in Process time and Operational effort.
- Applied value stream mapping and time-motion studies to vehicle offloading and dispatch operations, identifying opportunities to reduce cycle time by 20% and improve efficiency by saving 30 minutes per vehicle.
- Identified and digitised production and maintenance workflows through mobile application development, reducing Manual steps, Processing time and Data-entry errors by 100%.
- Conducted hazard identification and risk assessment for warehouse and vehicle-offloading processes, identifying 10 risks and recommending corrective actions to mitigate them.
Application Development Analyst
Accenture Solutions Pvt. Ltd.
06.2015 - 10.2017
- Developed AngularJS user-interface pages and resolved client-reported defects for 2 application modules/releases, enhancing defect resolution time and application stability.
- Built responsive application interfaces for large desktops, desktops, tablets and mobile devices, extending usability across four device categories and improving 20% of responsive test cases and user experience measure.
- Implemented screen-reader accessibility and high-contrast visual support for users with visual impairments, ensuring compliance with accessibility standards and internal acceptance criteria for 4 components.
Education
Master Of Business Administration - Operations and Marketing
Symbiosis Institute of Business Management
Hyderabad01-2020
Bachelor of Technology - Computer Science and Engineering
Jawaharlal Nehru Technological University
Kakinada01-2015
12th - PCM
Model Higher Secondary School
Janakpur, Nepal10th - Science
Model Public School
Janakpur, NepalSkills
CORE PRODUCT SKILLS
Product Strategy & Roadmaps Product Lifecycle Management Product Discovery & Requirements Definition Feature Prioritization Business Problem-Solving User Needs Analysis Data-Driven Decision-Making Cross-Functional Leadership Stakeholder Management Technical Product Delivery Platform Capabilities Product Launch & Release Management
TECHNICAL & ANALYTICAL SKILLS
Enterprise SaaS Low-Code/No-Code Platforms API Integrations Agile/Scrum Backlog Management User Stories & Acceptance Criteria Azure DevOps Jira Confluence Operational Metrics & Data Analysis Power BI Tableau SQL (Basic) Python (Basic)
Certification
Lean Six Sigma Black Belt | KPMG., Google Project Management | Coursera, Green Belt – Lean Six Sigma | KPMG, The Python Bootcamp | Udemy, Product Management | Udemy, CAPSTONE Business Simulation, Business Process Improvement
Websites, Portfolios, Profiles
https://www.linkedin.com/in/darshana-sah-56949650/
Timeline
Sr Cslt – Tech Prod Mgmt
Verizon Data Services India Pvt Ltd.
06.2025 - 12.2025
Product Owner III
PDI Software India LLP.
10.2024 - 06.2025
Product Manager
Brane Enterprises Pvt. Ltd.
01.2020 - 09.2024
Business Process Improvement Intern
Jubilant Food Works Ltd.
04.2019 - 06.2019
Application Development Analyst
Accenture Solutions Pvt. Ltd.
06.2015 - 10.2017
Master Of Business Administration - Operations and Marketing
Symbiosis Institute of Business Management
Bachelor of Technology - Computer Science and Engineering
Jawaharlal Nehru Technological University
12th - PCM
Model Higher Secondary School
10th - Science
Model Public School