Microsoft Windows® (9X, ME, 2000, XP, Vista, 7, 8, 81 & 10)
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DARSHAN JAIN
IT HARDWARE & SOFTWARE SUPPORT PROFESSIONAL
Bengaluru,KA
Summary
Driven Systems Administrator with 10+ years of experience in software/ hardware implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration. Knowledgeable with latest trends and technical updates available. Known for effective software licensing management and SAAS subscriptions to meet budgets and reduce costs. Excellent track record of response to system problems and data management challenges.
Overview
5
5
Languages
2
2
Certificates
4
4
years of post-secondary education
14
14
years of professional experience
Work History
System Administrator
KAAPI MACHINES INDIA PRIVATE LIMITED
Bengaluru, INDIA
04.2018 - Current
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Drove continuous improvement of IT governance processes resulting in getting ISO 27001:2013 ISMS Certification from TÜV SÜD.
- Evaluated latest technology innovations and adopted cost-effective, useful solutions.
System Administrator
SIKA INTERPLANT SYSTEMS LIMITED
Bengaluru, Karnataka
05.2012 - 04.2018
- Reporting to Director/JMD) Responsible for planning, maintaining and supporting IT Infrastructure.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Made recommendations regarding information technology infrastructure overhauls.
- Implemented corrective plans of action for network performance issues including availability, utilization, and latency.
- Completed reports detailing network and systems performance, costs and downtime issues.
- Worked with users to determine areas of technology in need of improved usability.
Partner
SHUBHA AGENCIES
Hassan, Karnataka
03.2011 - 05.2012
- Authorized Exclusive Distributors for MICROMAX MOBILES.
- Authorized Exclusive Distributors for MAXX MOBILES.
- Authorized Exclusive Distributors for SANSUI MOBILES.
- Distributing the Mobile phone & Accessories throughout all the retail shops in Hassan district.
Trainee Technician
SIKA INTERPLANT SYSTEMS LIMITED
Bengaluru, Karnataka
10.2009 - 03.2011
- Partially was working as a System Administrator.
- Inspection of Bare Printed Circuit Boards (PCB) as per Schematics, Electronic components as per SOP.
- Soldering the components to the PCB’s as per the BOM & checklists Visual inspection, QC checks of the final Assembled Printed Circuit Boards (PCB).
- Testing the final Assembled products through interfacing to the customized Test jigs.
- Venders follow-up for Sub-Assembly jobs.
- Preparation of Test reports & documentation of the completed Projects.
- Final product Costumer Support and Flight Trials at DRDO (NPOL, NSTL, GTRE) or Hindustan Aeronautic Limited (HAL).
Service Engineer
EXCEL TECHNOLOGIES
Bengaluru, Karnataka
10.2004 - 07.2007
- Assembling Fake Currency Detector Device
- Servicing & Instillation of Currency Counting Machine, Strapping Machine.
- Software Instillation for CCTV & Surveillance Systems.
- Instillations, Programming & Maintenance of Electronic security systems for Banks & Pvt sectors etc.
- Executed tasks within time and budget constraints.
Education
ITI (Industrial Training Institute) - Electrician Trade
Nethaji Industrial Training Institute
Hassan, Karnataka 08.2007 - 07.2009
BCA (Bachelor of Computer Application) - Computer Hardware/ Application
Karnataka State Open University
Bengaluru, Karnataka 03.2013 - 09.2015
Skills
Being Sincere, Self-motivated, & hard working
Certification
2007-2008 Hardware & Networking Classic Computers Technologies
Additional Information
- Managing infrastructure includes, database, testing computer equipment, firewalls & other software and hardware.
- Assist in integrating new applications and technologies into the current system.
- Monitor the system daily and respond quickly to any security breaches or usability concerns.
- Installation & Troubleshooting of IT Software’s & Hardware Devices, assembling of Desktop PC’s.
- Installation & Troubleshooting of Operating System with Active Directory, Workgroup, Domain creation & Policies.
- Configuring Installation & Troubleshooting of Firewall
- Configuration of ADS, DNS, Wins, DHCP, IIS, Profiles, Group Policy.
- Configuration of Exchange Server, Users & Groups in Active Directory.
- Installation, Configuration & Troubleshooting of Thin Clients, NAS box, NAS OS
- Installation, Configuration & Troubleshooting of Router, Switch, Modem, Wireless Access Point, Bluetooth.
- Basic knowledge of Linux, instillation of Operating System, instillation & running of web based opensource software.
- Implementation for (ISMS) Information Security Management System ISO 27001:2013 as a Security Coordinator Role.
Software
Microsoft Windows® Server (2003 R2, 2008 R2, 2012, 2012 R2)
Microsoft Office (2000, XP, 2003, 2007, 2010, 2013 & 2016)
SAP Business One Instillation
Remote Desktop, Internet, Antivirus, Firewall, Payroll, Attendance, Accounting, CRM, Zoho etc
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
System Administrator
KAAPI MACHINES INDIA PRIVATE LIMITED
04.2018 - Current
BCA (Bachelor of Computer Application) - Computer Hardware/ Application
Karnataka State Open University
03.2013 - 09.2015
System Administrator
SIKA INTERPLANT SYSTEMS LIMITED
05.2012 - 04.2018
Partner
SHUBHA AGENCIES
03.2011 - 05.2012
Trainee Technician
SIKA INTERPLANT SYSTEMS LIMITED
10.2009 - 03.2011
ITI (Industrial Training Institute) - Electrician Trade
Nethaji Industrial Training Institute
08.2007 - 07.2009
Service Engineer
EXCEL TECHNOLOGIES
10.2004 - 07.2007
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