Darshini Mangera
Ahmedabad
Summary
10+ years driving end-to-end sales, onboarding & expansion for 200+ SMB accounts across India, US & APAC. Achieved 135% Net Revenue Retention (NRR) and 94% Gross Retention by owning the full client lifecycle and pioneering a video-first engagement model. Mastered modern prospecting & enrichment stack LinkedIn Sales Navigator, Apollo.io, ZoomInfo, Lusha + AI tools (Caroline, Hunter, Seamless).Delivered 80%+ video-call adoption, cut expansion cycles by 55%, tripled upsell rates, and raised NPS from 38 → 72. Zero churn in strategic accounts for 24+ consecutive months.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Client Partner
Akraya
Ahmedabad
12.2026 - Current
- Spearheaded new business development initiatives focused on generating qualified leads, acquiring new enterprise clients, and expanding Akraya's market presence across the US.
- Identified, researched, and engaged prospective enterprise clients across banking, financial services, technology, retail, and other key industry verticals.
- Developed and nurtured strategic relationships with prospective clients, hiring stakeholders, procurement leaders, and decision-makers to drive new logo acquisition.
- Generated and pursued new business opportunities with enterprise organizations, including Bank of America, Wells Fargo, Samsung, Dell Technologies, Target, and Crusoe.
- Established and developed relationships with Managed Service Providers (MSPs) and strategic staffing partners, including Magnit, Allegis Global Solutions (AGS), Randstad, Pontoon, and AgileOne.
- Proactively identified vendor onboarding opportunities and explored pathways to establish Akraya as an approved staffing and technology services supplier.
- Collaborated with internal sales, recruiting, and delivery teams to align client requirements with Akraya's talent solutions and service offerings.
- Conducted market research, account mapping, and competitive analysis to identify potential clients, business opportunities, and strategic entry points.
- Managed prospecting activities, lead generation, client outreach, follow-ups, and pipeline development to support revenue growth.
- Built and maintained a strong network of enterprise stakeholders through LinkedIn outreach, email campaigns, networking, and strategic business meetings.
- Supported the development of long-term client partnerships by identifying workforce needs and positioning Akraya's technology staffing and talent solutions.
Business Development Manager-SMB & Mid-MarketUSA
TalentBridge
03.2025 - 11.2025
- Managed 80+ SMB and mid-market clients with annual contract values ranging from $200 to $5,000 while pursuing new business opportunities in North Carolina.
- Secured and onboarded GM Financial through direct corporate contract and multiple signed Statements of Work, generating recurring revenue.
- Executed full-cycle sales ownership from self-sourced leads to discovery calls, virtual needs analyses, contract negotiation, closing, onboarding, and expansion.
- Achieved consistent performance of 120–135% of quota by cultivating existing client relationships and acquiring new clientele in competitive US staffing market.
Business Development Manager
Hirect
Ahmedabad, Gujarat
03.2023 - 02.2025
- Drove full-cycle market penetration in US as one of earliest revenue hires.
- Converted high-volume company leads into paying customers through aggressive prospecting.
- Executed comprehensive virtual sales process, encompassing discovery calls, demos, negotiation, and onboarding.
Business Development Specialist
IMS People
03.2021 - 03.2023
- Acquired U.S. healthcare & IT clients contributing 25% sales increase using HubSpot & Zoho CRM.
- Mentored junior BDEs; raised lead-to-close ratio 18% with AI-driven scoring models.
- Aligned talent solutions to client KPIs in MSP/SOW frameworks.
Inside Sales Specialist
Vodafone International
11.2016 - 02.2021
- Led inbound/outbound campaigns; sustained 12% QoQ customer acquisition.
- Executed consultative upselling; grew regional revenue 15% via cross-sell bundles.
Education
Bachelor of Engineering (B.E.) - Electronics & Communication
Gujarat Technological University
Ahmedabad, GJ01-2015
Skills
- B2B sales expertise
- Business development
- Account management
- Client acquisition and farming
- Revenue growth strategies
- Salesforce and HubSpot proficiency
- Zoho CRM expertise
- Power BI analytics
- Lead generation and pipeline management
- Cross-functional collaboration
- Revenue forecasting and sales forecasting
- Client onboarding processes
- Contract negotiation skills
- Presentation delivery and proposal writing
- New revenue source development
Languages
English
Hindi
Accomplishments
- Onboarded Amazon, LPL Financial, GM, GM Financial - multimillion-dollar AI/staffing partnerships.
- Named Top Performer 2022 (125% of acquisition & retention targets).
- Shortened sales cycles 30% with Power BI predictive analytics.
Custom Section
- India
- USA
Websites, Portfolios and Profiles
linkedin.com/in/darshini-m-065097174
Timeline
Client Partner
Akraya
12.2026 - Current
Business Development Manager-SMB & Mid-MarketUSA
TalentBridge
03.2025 - 11.2025
Business Development Manager
Hirect
03.2023 - 02.2025
Business Development Specialist
IMS People
03.2021 - 03.2023
Inside Sales Specialist
Vodafone International
11.2016 - 02.2021
Bachelor of Engineering (B.E.) - Electronics & Communication
Gujarat Technological University