Increased annual turnover by implementing a new customer retention strategy.
Reduced operational costs by streamlining inventory management procedures.
Exceeded quarterly sales targets by an average of 20%for three consecutive quarters.
Resolved customer queries per day, setting a new department record for issue resolution.
Process & Project Achievements
Developed and implemented a new system that improved team efficiency by 30%
Successfully built and maintained relationships with over 150 new clients, significantly boosting brand visibility.
Strategic & Analytical Skills: