Dasyam Vamsi Vardhan

Self-motivated and insightful Senior Systems Engineer with 2 years of experience providing support to clients, improving customer service with the best problem solving skills and offering extraordinary technological expertise and strong determination to perform excellent work. Seeking a challenging position to utilize my experience and contribute to the growth and success of a dynamic organization

IT Service Management (ITSM): Proficient in managing IT services and processes, including incident management, and service desk operations. ServiceNow: Extensive experience with ServiceNow for IT service management, including creating reports, asset management, and service transition., Configuration Management: Skilled in managing and maintaining the configuration of IT systems and ensuring they are in line with business requirements., ITIL Processes: Knowledgeable in ITIL processes including incident management, problem management, change management, and service strategy., Oracle Data Management: Experience in handling Oracle database systems for managing large volumes of data and ensuring data integrity., Procurement Management Software: Familiar with software tools for procurement and vendor management., Asset Management Tools: Experience with tools and platforms for managing IT and non-IT assets., Automation Tools: Knowledgeable in using automation tools to streamline processes and enhance efficiency., Scripting Languages Basic understanding of languages like Python and Shell scripting for automation and data manipulation., Data Analysis Tools: Proficient in using tools such as Excel, and ServiceNow for data analysis and reporting., Report Generation: Experienced in generating detailed reports for service management and process optimization., Microsoft Office Suite: Proficient in using Word, Excel, PowerPoint, and Outlook for document preparation, data analysis, presentations, and email communication., Collaboration Tools: Skilled in using tools like Microsoft Teams, and Zoom for team collaboration and communication., Information Security: Knowledgeable in best practices for information security, data protection, and compliance with relevant regulations., Vendor Interaction and Procurement: Experience in managing vendor interactions for procurement and ensuring compliance with procurement policies., Web Technologies: Basic understanding of web technologies such as HTML, CSS, and JavaScript., Digital Communication Tools: Proficient in using digital communication tools for project management and team coordination., Flexibility in Technology: Demonstrated ability to quickly learn and adapt to new technologies and software tools., Continuous Learning: Commitment to continuous professional development in digital technologies and best practices.

• Father's Name: Adi Narayana Dasyam
• Date of Birth: 11/27/1998
• Gender: Male
• Nationality: Indian
• Marital Status: Unmarried

• English
• Telugu

• Engagement in activities like running and personal development.
• Traveling and exploring different places and different cultures.

• Got the INSTA award from the organization as the best employee.
• Got Appreciation from clients VPS, SVPS, and the Board Directors.

I hereby declare that the information furnished above is correct and true to the best of my knowledge.