Dattaprasad Thakur

Leading a team of 10 members for the project towards successful completion of scheduled migrations included tenant to tenant (M365), G-suite migration, Imap Migration, etc. using Bit-Titan and Quest OD tool.

Target is to complete all goals in between specific timeline and perform every migration successful.

Follow the T-21 plan.

1. Connect with client to confirm access on DNS, ADM, MDM and respective M365 or Google tenant.
2. export the user list from tenant and collect in-scope user list from regional leads.
3. collect the in-scope DL, shared mailboxes list to be created / migrated. Collect SPO/ Teams sites.
4. Share the correct information with team members and assign individual tasks to team members.
5.Check licensing part of source and target tenant.
6. Check Runbook status on daily basis if it's updated by the team.
7. connect with team members twice in a week to confirm any roadblocks in migration process.
8.Share the roadblocks with Team manager in case of further support is required.
9.Setup the hyper care bridge after each migration and provide support to regional leads.
10. Assist the Team members if they need any on-call support during hyper care process.
11. discuss on-going issues with Apex stakeholders on daily connect call.
12. check the status of Bit-Titan configuration at least on T-15.
13. keep an eye on BT licenses availability.
14. assign team members a task like user creation, DL creation and members addition, add time zone, create security group, add apps in target tenant.
15. follow up with team members for above assigned task
Maintain Runbook, collect daily follow-ups from the team members.

• This is a third party payroll on LTIMINDTREE
• Migration from G-suit to M365.
• Migration from exchange server to office 365.

• Taking care of Internal Infrastructure of Bayer Company, Creation of user, assigning licenses, Mailbox permission, Mailbox Folder permissions, Creating Distribution Lists, Managing DL membership, managing Groups and group membership, Monitoring sync from Prima to O365, Managing users using Windows PowerShell, Checking Mailbox health, Mailbox Size, Set Mailbox forwarding, Enable Online Archiving on O365 Mailboxes and set up Mailbox quota and Archive Quota, Migrating Mailboxes from On premise Exchange to O365, Creating Remote Mailboxes in On premise and mail users vice a versa, Troubleshooting of Outlook Client on various day to day issues, Moving mailboxes from a database to another due to database corruption, Taking escalation calls as a senior resource and handling other escalated cases, Experience of taking O365 Exchange online trainings for new joiners for once in a month, Taking care of Team's cases, Meeting SLA, Quick resolution of issues to meet monthly targets, Joining a call with client and explaining the update to the entire team to move users from contractors to internals.

• Inbound\Outbound mail flow troubleshooting on all the version of Exchange server, Expertise in handling mail routing and mail-flow related issues, Managing Mailbox databases/ Repair/ Recovery, Installation of Exchange 2013 & 2016 with Service Packs, Cumulative Updates and Roll up updates, Assisting customers to plan Decommissioning legacy Exchange Server & helping them with the strategies of migration to completely new environment, Performing and Trouble-shooting DAG fail-over/ Switch-over, Conducting triages for team members on important concepts of Exchange server, Configure Database Availability group for High Availability and site resiliency, Perform migration from Exchange On-Premises to O365.

• Configuring and Setting up Exchange online environment, Configuring and Managing Hybrid environment, Troubleshooting on issues such as Mailbox migrations, Mail flow between on premise and Office365, Cross-premises free-busy etc., Configuring and Troubleshooting on issues with Outlook web access, Outlook connectivity, Address book issues and Mobile devices etc., Deploying and Troubleshooting on migrations issues (Hybrid, Cutover, staged and IMAP), Managing and troubleshooting on mail flow issues during migrations, Configure transport rules and DLP Policies to monitor / manage the email flow of organizations, Object Management and Troubleshooting on Provisioning issues, Data Recovery: recovering mailboxes / email items, Configuring and troubleshooting on Directory Synchronization, Journal Rules, Set Up and Manage Retention Policies in Exchange Online, Troubleshooting and managing Azure Active Directory integration with Office 365, Perform Content Search and E-discovery searches, Configuring Object and troubleshooting, Setup Multi Factor Authentication, RBAC Management, GAL Segmentation, Resolved tenancy technical issues and monitored Office 365 systems, A defense-in-depth approach to protecting email with Microsoft Exchange Online Protection (EOP), Providing best practices to avoid email attacks, Transport Rule configurations and Directory-Based Edge Blocking, Assisting customers in strengthening the security of their Office 365 resources (Sender Policy Framework (SPF), DMARC, DKIM, Anti-Spam, Anti-Malware, Advance Threat Protection), Bulk mail filtering, International spam filtering & Mitigating false positives, Email Encryption in O365, Good knowledge of Windows OS 7, 8, 10 and Basic Knowledge on Mac OS, Effective collaboration with escalation team; escalating cases as per internal procedures, Collaborate on cross-team and cross product technical issues by working with resources from other groups as needed to resolve customer issues.