

Dynamic and results-driven professional with 13 years experience in Business Process Operations, Project Management, IT Transformation and Delivery Excellence, within the BFSI sector. Demonstrated success in leading cross-functional teams, managing enterprise-level transitions, and delivering high-impact digital transformation initiatives across Commercial and Personal Insurance. Recognized for building scalable processes from the ground up, driving cost optimization, and aligning IT and operational goals through strategic consulting. Strong leadership, stakeholder engagement, and a relentless focus on outcomes define my approach to problem-solving and execution.