Manish Jetti
Hyderabad
Summary
Highly organized professional with extensive experience in customer service, account management, and sales. Proven track record of increasing customer loyalty and satisfaction, leading to higher revenue growth. Expertise in developing long-term client relationships, building trust through effective communication and cultivating meaningful connections. Passionate about helping customers by understanding their needs, providing solutions, and delivering an exceptional customer experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Manager(Relationship Manager)
Kotak Mahindra Bank
Hyderabad
01.2023 - 08.2023
- Managed a diverse portfolio of high-net-worth individuals (HNIs) and retail clients, fostering portfolio growth, and strengthening client relationships.
- Delivered personalized financial solutions by cross-selling banking products such as loans, investments, insurance, and savings instruments, consistently meeting and exceeding sales targets.
- Established and maintained strong client connections, boosting customer loyalty.
- Identified client needs to offer tailored financial advice, enhancing customer loyalty and engagement.
- Ensured strict compliance with banking regulations and policies, maintaining a strong audit clearance record.
- Monitored client accounts for risk, and resolved issues promptly, improving service delivery and operational efficiency.
Business Development and Operations Associate
S V Enterprise
Hyderabad
04.2020 - 03.2022
- Managed the entire business cycle, from raw material procurement and production coordination to quality assurance and product delivery.
- Played a key role in expanding the customer base, leading to significant sales growth and long-term client relationships.
- Streamlined operations, improved cost-efficiency, and consistently met tight delivery deadlines.
- Drove sales growth through strategic customer acquisition and retention efforts.
Education
Masters - Business Administration
Bhavan's Vivekananda College
Hyderabad04.2023
Bachelors - Business Administration
Jhanavi Degree College
Hyderabad08.2021
Skills
- MS Excel
- SQL
- Data Analysis
- Problem-solving
- Analytical and critical thinking
- Team management
Certification
- Excel Skills for Business Virtual Experience - Goldman Sachs
- Innovations, Business Opportunities and Entrepreneurship - NPTEL
- Business Intelligence with Power Bi - (MBA) Bhavan's Vivekananda College
- Learning Lean Six Sigma: White Belt - Alison
Projects
Analyzing CIA Factbook Data using SQL :
- I assumed the role of a data analyst.
- I researched the CIA World Factbook, a collection of country statistics.
- I used SQL queries in Jupyter Notebook to analyze demographic data like population, growth rate, birth rate, and mortality rate.
- My goal was to gain global demographic insights and enhance my SQL skills.
Impact of Social Media on Youth Behavioral Patterns
- Study on Social Media Impact Conducted comprehensive research on the inuence of social media on youth behavior.
- Designed and distributed surveys to 350+ participants, collecting primary data.
- Analyzed data using SPSS and R, identifying key behavioral patterns.
Timeline
Business Development Manager(Relationship Manager)
Kotak Mahindra Bank
01.2023 - 08.2023
Business Development and Operations Associate
S V Enterprise
04.2020 - 03.2022
Masters - Business Administration
Bhavan's Vivekananda College
Bachelors - Business Administration
Jhanavi Degree College
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