Daulat Jha
Sharsha
Summary
Dynamic store leader with proven expertise in inventory management and customer service at Fly Star Engg. Achieved a 15% reduction in stock shrinkage through effective tracking systems. Skilled in team leadership and performance reporting, driving operational excellence and enhancing customer satisfaction. Committed to optimizing store operations and fostering a high-performance culture.
Overview
4
4
years of professional experience
Work History
Store Incharge
Fly star engg
Baroda
02.2024 - 06.2025
- Trained and led store staff to deliver excellent customer service and maintain high performance standards.
- Managed overall store operations including inventory control, stock management, and staff supervision to ensure high efficiency and customer satisfaction.
- Implemented inventory tracking and loss prevention systems, achieving a 15% reduction in stock shrinkage.
- Handled customer complaints and queries promptly, enhancing customer retention and loyalty.
- Coordinated with suppliers and vendors for timely procurement, ensuring optimal inventory levels and product availability.
- Prepared comprehensive reports on store performance and presented insights to senior management for informed decision-making.
Store incharge
Pie tech engg
Baroda
03.2023 - 01.2024
- Oversaw daily store operations, ensuring efficient inventory management and stock control.
- Implemented inventory tracking systems that reduced shrinkage by 15% and improved stock accuracy.
- Handled customer complaints and inquiries, enhancing customer satisfaction and retention.
- Supervised and trained store staff to deliver excellent customer service and maintain high performance.
- Coordinated with suppliers and vendors for timely purchasing and replenishment of stock.
- Prepared detailed store performance reports for senior management to aid in strategic decision-making.
Store supervisor
Jay tech engg
Surat
01.2022 - 02.2023
- Managed day-to-day store operations ensuring efficient inventory control and stock management in a busy retail environment.
- Implemented inventory tracking systems to reduce shrinkage and improve stock accuracy, leading to a 15% reduction in losses.
- Supervised and trained a team of store staff, promoting a customer-focused service approach and maintaining high levels of staff performance.
- Handled customer complaints and queries effectively, ensuring customer satisfaction and repeat business.
- Coordinated with suppliers and vendors for timely procurement and replenishment of stock, maintaining optimal inventory levels.
- Prepared daily, weekly, and monthly store performance reports and presented insights to senior management for strategic planning.
- Developed and enforced store policies and procedures to maintain compliance with health and safety regulations.
Storekeeper
AM /NS
Surat
01.2021 - 12.2022
- Managed inventory levels to ensure efficient stock availability.
- Organized warehouse layout for optimal space utilization.
- Received and inspected incoming shipments for accuracy and quality.
- Maintained accurate records of inventory transactions and movements.
Education
Graduate -
Premlata college
SharshaBa -
Evening college
SharshaSkills
- Inventory management
- Customer service
- Team leadership
- Data analysis
- Store operations
- Performance reporting
- Equipment operation
Hobbies and Interests
- Customer Service
- Inventory Management
- Team Leadership
- Time Management
Languages
- English
- Mathill
- Bhojpuri
- Hindi
- English
- Mathill
- Bhojpuri
Timeline
Store Incharge
Fly star engg
02.2024 - 06.2025
Store incharge
Pie tech engg
03.2023 - 01.2024
Store supervisor
Jay tech engg
01.2022 - 02.2023
Storekeeper
AM /NS
01.2021 - 12.2022
Graduate -
Premlata college
Ba -
Evening college