DAULATH BASHA
CHE
Summary
Dynamic Procurement & Sales Operations Specialist with a proven track record at Micro Focus, achieving a 95% contract renewal rate. Proficient in Salesforce, SAP and data analysis, I excel in optimizing procurement processes and fostering strong vendor relationships, while demonstrating exceptional problem-solving skills to enhance operational efficiency.
Overview
19
19
years of professional experience
Work History
Procurement & Sales Operations Specialist
Micro Focus (Now as Open Text)
CHENNAI
06.2017 - 06.2025
- Managed portfolio of 220 accounts valued at $3M annually, overseeing renewals and vendor negotiations.
- Achieved 95% contract renewal rate, ensuring compliance and fostering long-term relationships.
- Collaborated with Sales Ops, Contract Ops, Vendor Support, and Product Teams to optimize procurement processes.
- Served as liaison among sales, procurement, and vendor teams, streamlining order processing and fulfillment.
- Reviewed purchase requisitions and converted them to POs for efficient order submission via vendor portals.
- Coordinated drop ship orders and confirmed deliveries for software licenses and services.
- Resolved invoice discrepancies in partnership with finance and compliance teams to ensure accuracy.
- Implemented cost-effective sourcing strategies, enhancing procurement cycle efficiency and minimizing delays.
Sales Coordinator
Hewlett Packard Enterprise
CHENNAI
10.2008 - 05.2017
- Successfully processed over 500 renewal quotes annually with 98% accuracy in contract alignment.
- Oversaw compliance for 1,000 customer contracts, ensuring adherence to company policies and industry standards.
- Resolved pricing queries for over 200 clients quarterly, improving customer retention by 15%.
- Implemented process improvements that reduced quote turnaround time by 30%, enhancing customer satisfaction.
Financial TransactionExecutive - Claims Management
Perot Systems
CHENNAI
05.2007 - 08.2008
- Identified and corrected claim discrepancies, reducing denial rates and enhancing first-pass resolution.
- Maintained detailed records of submitted claims while preparing MIS reports to track status and trends.
- Coordinated submission of claims to insurance providers, ensuring compliance with HIPAA regulations.
- Ensured adherence to payer contracts and regulatory guidelines, minimizing financial risk and audit exposure.
Process Executive - AML Compliance
Scope International
CHENNAI
12.2006 - 03.2007
- Conducted KYC checks and monitored transactions for high-risk accounts.
- Investigated suspicious transactions and escalated findings to compliance officers.
- Ensured compliance with AML regulations and facilitated audit documentation.
Education
Bachelor of Science - Bio Technology
The New College
Chennai, India06.2006
Skills
- SAP and ERP systems
- Salesforce and NetSuite
- Data analysis and visualization
- Microsoft Excel and Power BI
- SQL and Tableau
Accomplishments
- Best Performer Award 2023, Achieved 110% of the target in 2023, recognized as 'Best Performer'.
- Extra Miler Award, Recipient of the 'Extra Miler Award' for outstanding performance in FY24 Q4.
Timeline
Procurement & Sales Operations Specialist
Micro Focus (Now as Open Text)
06.2017 - 06.2025
Sales Coordinator
Hewlett Packard Enterprise
10.2008 - 05.2017
Financial TransactionExecutive - Claims Management
Perot Systems
05.2007 - 08.2008
Process Executive - AML Compliance
Scope International
12.2006 - 03.2007
Bachelor of Science - Bio Technology
The New College