David Sowmya
Secunderabad
Summary
Motivated and dedicated professional seeking a challenging position in a dynamic organization where I can utilize my skills, contribute to the company’s success, and enhance my professional growth through continuous learning and performance excellence.
Overview
3
3
Languages
Work History
Senior Customer Executive Officer
FirstCry
- Assisted customers in selecting appropriate products and ensured a smooth checkout process.
- Promoted special offers and recommended products based on customer preferences.
- Managed inventory, ensured product availability, and maintained store cleanliness and organization.
- Handled customer complaints and returns efficiently, maintaining brand trust and satisfaction.
- Consistently met and exceeded daily and monthly sales targets.
Senior Customer Executive Officer
TCNS Clothing Co. Ltd (W Brand)
- Represented the W brand with strong product knowledge and personalized customer service.
- Supported visual merchandising initiatives to maintain brand presentation standards.
- Processed sales, handled billing systems, and ensured smooth in-store operations.
- Assisted the store manager in preparing daily sales reports and performance updates.
- Recognized for consistently achieving top sales performance and maintaining excellent customer feedback.
Senior Customer Executive Officer
U Women’s Wear
- Provided personalized styling and wardrobe advice to customers.
- Maintained accurate inventory records and assisted with stock audits.
- Supported promotional events and seasonal sales campaigns.
- Ensured store standards aligned with brand guidelines and visual appeal.
- Strengthened customer loyalty by delivering an engaging and pleasant shopping experience.
Assistant Store Manager
NIKE
- Current
- Overseeing day-to-day store operations including sales, inventory management, and staff coordination.
- Monitoring product availability, visual merchandising, and stock replenishment to ensure an exceptional shopping experience.
- Handling customer interactions with professionalism, resolving queries, and ensuring high customer satisfaction.
- Supporting management in setting and achieving monthly sales goals and KPIs.
- Training new employees on company policies, sales techniques, and customer service standards.
- Maintaining accurate records of sales, stock, and reports for management review.
Education
B. Com -
Osmania University College
01.2017
Intermediate - undefined
ISO College
01.2015
S.S.C - undefined
St. Anthony High School
01.2014
Skills
MS Excel
Windows 10
Basic knowledge of retail management and inventory handling
Positive attitude and strong interpersonal skills
Interests
Internet browsing, Listening to music, Outdoor games
Timeline
Senior Customer Executive Officer
FirstCry
Senior Customer Executive Officer
TCNS Clothing Co. Ltd (W Brand)
Senior Customer Executive Officer
U Women’s Wear
Assistant Store Manager
NIKE
- Current
Intermediate - undefined
ISO College
S.S.C - undefined
St. Anthony High School
B. Com -
Osmania University College