David Wolfram
South Bend
Summary
Seasoned Business Manager with a proven track record at United Parcel Service, enhancing operational efficiency and team productivity through effective leadership and innovative solutions. Skilled in time management and employee management, I've significantly reduced costs and ensured regulatory compliance, demonstrating a keen analytical ability and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Manager
United Parcel Service
01.2023 - 12.2024
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Ensured building was compliant with all DOT, OHSA, and EPA regulations.
- Responsible for 156 inside employees, and 14 management employees.
Business Manager
United Parcel Service
02.2020 - 01.2023
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.Re
- Ensured the building was compliant with all DOT, OHSA, and EPA regulations.
- Responsible for 256 inside employees, and 22 management employees.
Package Dispatch Supervisor
United Parcel Service, UPS
04.2018 - 02.2020
- Addressed delivery delays proactively, strategizing solutions to minimize impact on customers and overall operations.
- Streamlined dispatch operations by incorporating advanced software tools for better task allocation and tracking.
- Reduced cost by ensuring dispatch was balanced to help minimize overtime and reduce miles.
- Ensured production goals were met during the morning preload operation prior to drivers leaving the building.
Delivery Driver Supervisor
United Parcel Service, UPS
01.2014 - 04.2018
- Monitored driver performance, providing constructive feedback for continuous improvement.
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Responsible for training/mentoring new drivers during their 30 day trial period for delivery driving.
- Investigated damage claims from customers
- Ensured there were no DOT violations throughout the course of the week.
Education
BBA - Marketing Management
Indiana University, South Bend
South Bend, INSkills
- Time Management
- Customer service
- Employee management
- Communication
- Attention to detail
- Documentation and reporting
- Analytical thinking
Certification
MDST (Master Driver Safety Trainer) Certified- Allowed me to Train or Deliver for UPS anywhere in the domestic US as needed.
Timeline
Business Manager
United Parcel Service
01.2023 - 12.2024
Business Manager
United Parcel Service
02.2020 - 01.2023
Package Dispatch Supervisor
United Parcel Service, UPS
04.2018 - 02.2020
Delivery Driver Supervisor
United Parcel Service, UPS
01.2014 - 04.2018
BBA - Marketing Management
Indiana University, South Bend
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