Dayanand Umbare
Pune
Summary
Adept MS Team's Administrator with a proven track record at Shree Hatkeshwara Cargo Movers, I excel in leveraging Microsoft 365 and PowerShell scripting to enhance virtual collaboration and streamline administrative tasks. Renowned for my problem-solving abilities and expertise in networking, I significantly improve system efficiency and user satisfaction.
Overview
10
10
years of professional experience
Work History
MS Team's Administrator
Shree Hatkeshwara Cargo Movers
Pune
04.2021 - Current
- Good understanding and work experience as a Microsoft Teams Administrator & M365 apps.
- Handling daily incidents, service requests & change requests related to Microsoft Teams and
Voice. - Microsoft 365 services including MS Teams, Entra ID, SharePoint & OneDrive.
- Managing External & Guest access, creating and customizing various MS Teams policies.
- Setting up, managing, and troubleshooting team meetings, Webinars, and Live Events for
large-scale virtual collaboration. - Running a daily routine check via a customized Call-Quality dashboard from PowerBI.
- Using PowerShell for automation of day-to-day administrative and Office 365 configuration
tasks. - Enabling users for Enterprise Voice, PSTN callings using MS calling plans, Operator Connect, Direct Routing & setting up Auto-Attendant and Call Queue system and troubleshooting.
- MTR issues for (TRIO C 60 , X30/50/70)
- Troubleshooting of conference room and Teams certified IP Phones like Poly CCX - 400/500/600.
IT Support Executive
Shree Hatkeshwara Cargo Movers
Pune
06.2015 - 03.2021
- Provided desktop support for small-scale companies' client sites.
- Solve OS Level Issues (Installation & Upgradation).
- Install AntiVirus/ Update AntiVirus.
- Installed Application Software for Client as required.
- Troubleshoot Internet connectivity problem
- Good knowledge of Hardware, Networking, and Operating Systems.
- Monitor the IT Service Desk tool and process incidents and request in line with IT procedures
and processes. - Provide remote end-user support and advice via telephone and email.
Education
B.C.A
Solapur Univercity
Skills
- Microsoft Teams Admin
- Microsoft 365
- Powershell scripting
- Networking
- Azure Entra ID
- Direct Routing
- Enterprise voice
- Office 365 Admin
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Timeline
MS Team's Administrator
Shree Hatkeshwara Cargo Movers
04.2021 - Current
IT Support Executive
Shree Hatkeshwara Cargo Movers
06.2015 - 03.2021
B.C.A
Solapur Univercity
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